My husband and I both thought this holder looked awesome. When we got it, it looked just as we had hoped...very detailed. We wanted to use it right away...but we were soon disappointed. The incense holder does not hold the incense straight and you struggle to place the tree over it because the lit incense catches on the opening of the tree's mouth. Once you have been able to place the tree over it, the incense just burn out. I'm not sure if this is because of lack of oxygen or what. We have tried it several times with the same results. This tree may look really cool but we will not be burning incense with it.