1-Year Replacement Plan for Electronics Products $25 to $49.99

by N.E.W. Customer Service Companies, Inc.

Product Details

Terms and Conditions [192kb PDF]

• Shipping Weight: 1 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000CO77DW
• Average Customer Review: 3.2 out of 5 stars  See all reviews (13 customer reviews)
• Date first available at Amazon.com: November 29, 2005

Product Description

From the Manufacturer

From the Manufacturer Protect your Amazon purchase against the inconvenience and high cost of product repairs by adding an NEW service plan. If your product experiences a covered failure, NEW will simply reimburse you 100% of product's original purchase price, including any taxes you may have paid. Join the 150 million consumers worldwide who already enjoy peace of mind from NEW.

• Full Replacement Value
  100% reimbursement so you can simply replace the product, upgrade to a new product, or even purchase something completely different.
• Comprehensive Coverage
  Protection against mechanical and electrical breakdowns, power surges, and even failure due to normal wear and tear.
• Ultimate Convenience
  No hassles, deductibles, or waiting for repairs.
• Fully Transferable
  Transfer your plan free of charge for easy gift-giving or to increase resale value.

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How It Works

The four simple steps in the Replacement Plan program:

	1. Purchase plan and receive package. You'll receive a confirmation email, and an information package will be mailed to you.
	2. Contact NEW if your product fails. All it takes is a quick toll-free phone call, and NEW takes care of the rest.
	3. Receive a check for full purchase price. NEW will send you a check for the full purchase price plus any taxes you might have paid.
	4. Replace, upgrade, or buy something else. The replacement check gives you the option to buy the same product again, upgrade, or buy something different.

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Who Is NEW?

Industry Leader   NEW is one of North America's largest consumer product service contract companies. NEW provides product protection to more than 150 million consumers worldwide.

National Service Network   NEW operates 10 call centers across the United States and Canada, and the company has an extensive network of 25,000 depot-based and mobile service technicians.

Buy With Confidence   NEW has more than 25 years of experience helping consumers with their damaged and broken products. You can buy with confidence, knowing that if you need help, NEW will be there.

Customer Reviews

Most Helpful Customer Reviews

8 of 8 people found the following review helpful:

4.0 out of 5 stars Good thing to have!!, October 11, 2007

By 

M. Badzinski (Sun Valley,NV USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   

Amazon Verified Purchase

This review is from: 1-Year Replacement Plan for Electronics Products $25 to $49.99 (Electronics)

I ordered this for my wireless headphones & I'm glad I did. My Sony headphones died on me in six months so, I contacted new replacement plan. They told me how to send my headphones back & I got my check in the mail for the purchase price that I paid for my headphones. I did have to pay my own shipping charge but, It was well worth it to have this plan. I had no problems with customer service. They were very nice. The only thing there was a problem with was getting my check. It did take them from Aug to Oct to get my check. I called them one time & they said there was a problem with getting the checks out but, I would have my check by the 8th of Oct. It was here on the 9th because of columbus day. I do recommend this company. I had no problems with them execpt for what I said about waiting for my check. If you don't mind waiting for your check I say get this replacement plan. IT'S WORTH IT!!

4 of 4 people found the following review helpful:

1.0 out of 5 stars no sign of warranty arrived after 1 month, July 14, 2008

By 

Annette M. Knudson "Maynard" (Colorado) - See all my reviews
(REAL NAME)   

This review is from: 1-Year Replacement Plan for Electronics Products $25 to $49.99 (Electronics)

I still have not recieved my added warranty for this item. When I have called no one seems to know how to fix this problem..

3 of 3 people found the following review helpful:

1.0 out of 5 stars Still waiting, July 21, 2009

By 

D.B. - See all my reviews

This review is from: 1-Year Replacement Plan for Electronics Products $25 to $49.99 (Electronics)

After 3 days on the telephone and being bounced back and forth between NEW and the manufacturer, NEW finally agreed to abide by the terms of the warranty and refund my money. However, that was last week, and I am still waiting for the return label which was supposed to arrive that afternoon by e-mail. I'm wondering if they are stalling since we are close to the expiration date of the warranty!