1-Year Replacement Plan for Electronics Products $50 to $74.99

by N.E.W. Customer Service Companies, Inc.

Product Details

Terms and Conditions [192kb PDF]

• Shipping Weight: 1 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000CO77E6
• Average Customer Review: 3.2 out of 5 stars  See all reviews (13 customer reviews)
• Date first available at Amazon.com: November 29, 2005

Product Description

From the Manufacturer

Protect your Amazon purchase against the inconvenience and high cost of product repairs by adding an NEW service plan. If your product experiences a covered failure, NEW will simply reimburse you 100% of product's original purchase price, including any taxes you may have paid. Join the 150 million consumers worldwide who already enjoy peace of mind from NEW.

• Full Replacement Value
  100% reimbursement so you can simply replace the product, upgrade to a new product, or even purchase something completely different.
• Comprehensive Coverage
  Protection against mechanical and electrical breakdowns, power surges, and even failure due to normal wear and tear.
• Ultimate Convenience
  No hassles, deductibles, or waiting for repairs.
• Fully Transferable
  Transfer your plan free of charge for easy gift-giving or to increase resale value.

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How It Works

The four simple steps in the Replacement Plan program:

	1. Purchase plan and receive package. You'll receive a confirmation email, and an information package will be mailed to you.
	2. Contact NEW if your product fails. All it takes is a quick toll-free phone call, and NEW takes care of the rest.
	3. Receive a check for full purchase price. NEW will send you a check for the full purchase price plus any taxes you might have paid.
	4. Replace, upgrade, or buy something else. The replacement check gives you the option to buy the same product again, upgrade, or buy something different.

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Who Is NEW?

Industry Leader   NEW is one of North America's largest consumer product service contract companies. NEW provides product protection to more than 150 million consumers worldwide.

National Service Network   NEW operates 10 call centers across the United States and Canada, and the company has an extensive network of 25,000 depot-based and mobile service technicians.

Buy With Confidence   NEW has more than 25 years of experience helping consumers with their damaged and broken products. You can buy with confidence, knowing that if you need help, NEW will be there.

Customer Reviews

Most Helpful Customer Reviews

29 of 30 people found the following review helpful:

2.0 out of 5 stars Piece O' Crap, January 9, 2007

By 

M. Cogar (WI United States) - See all my reviews
(REAL NAME)   

This review is from: 1-Year Replacement Plan for Electronics Products $50 to $74.99 (Electronics)

This product replacement plan has been a HUGE headache: when my daughter's MP3 player stopped working THE DAY AFTER CHRISTMAS, we called right away to find out how to get the replacement. After ages on hold--and I am a very patient woman, so I do mean AGES--we were told to take our contract to Best Buy for a replacement. Little did we know that the three Best Buy stores in our immediate area would have no record of any such agreement. When we called back--and stayed on hold again for ages--we found out that there, indeed, is no such contract. Instead, we have to go through a lengthy process via snail mail to get a replacement. Yep--you guessed it. This contract is useless. Do not waste your money.

20 of 23 people found the following review helpful:

1.0 out of 5 stars Did not deliver., August 25, 2006

By 

John F. Herbster "JohnH" (Houston, TX USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: 1-Year Replacement Plan for Electronics Products $50 to $74.99 (Electronics)

I purchased for about $8 the 1-year Replacement Plan for Electronics Products on 07-06-2006 and after one call on about 08-06-2006 to the seller I still have *not* received anything. --JohnH

5 of 5 people found the following review helpful:

2.0 out of 5 stars BUYER BEWARE!, April 30, 2009

By 

Kellyanhack (Oregon) - See all my reviews

This review is from: 1-Year Replacement Plan for Electronics Products $50 to $74.99 (Electronics)

I don't recommend this unless you are sure you know how to work the system. From my experience they will get around the replacement plan if possible! Don't call them until you are sure the manufacturers warranty has completely expired or it will be a "pre-existing condition" Big mistake for me to believe the advertisement!