- One or two years of replacement protection beginning when the manufacturer's labor warranty expires.
- When you get your replacement check, simply return to Amazon.com and order a replacement.
- Not available in Maine, Guam, or the U.S. Virgin Islands.
- If it breaks, we replace it by sending you a check for the amount you paid, including tax.
- 24-hour, toll-free customer assistance at (800) 861-9387.
Technical Details
Product Details
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Product Description
Amazon.com Product Review
24-hour, toll-free customer assistance
(800) 861-9387
If your product breaks, we replace it.
If your product breaks, you can return it to us for replacement. After we receive the broken product, we'll send you a check for the amount you paid, including tax. Then you can order a replacement from Amazon.com. You get one or two years of service protection that begins when the manufacturer’s labor warranty expires:
Support is always available with 24-hour, toll-free customer assistance at (800) 861-9387.
| Get Your Replacement in Just 3 Steps | |
|---|---|
| Step 1 | Call customer assistance at (800) 861-9387. |
| Step 2 | Return the defective product to us, and we'll send you a check for the replacement value. |
| Step 3 | You go back to Amazon.com and order a replacement. |
This plan is not available in Maine, Guam, or the U.S. Virgin Islands.
| Coverage Comparison | |||
|---|---|---|---|
| Type of coverage | Replacement Plan | Manufacturer's Warranty | |
| All products | Mechanical and electrical failures |  | |
| Failures caused by normal wear and tear | | ||
| Defects in workmanship and material | | | |
| Damage from power surges | | ||
| Failures caused by environmental factors, such as heat, dust, and humidity | | ||
| Select products | Remote control coverage for any electronic device that comes with a remote control | | |
| Annual head cleanings for tape-driven and laser-driven products | | ||
| Food-loss protection for refrigerators and freezers | | ||
Customer Reviews
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Most Helpful Customer Reviews
31 of 38 people found the following review helpful:
5.0 out of 5 stars
Outstanding service,
By EAK (Knoxville, TN) - See all my reviews
This review is from: 1-Year Replacement Plan for Electronics Products (Electronics)
Outstanding service, I received a check for the cost of my damaged product very fast.
1 of 1 people found the following review helpful:
1.0 out of 5 stars
A Total Rip-Off,
By EarthFire "Dave" (Washington, DC USA) - See all my reviews
This review is from: 1-Year Replacement Plan for Electronics Products (Electronics)
I purchased this plan for a small applience I bought through Amazon. When the applience failed, I called them and they refused to do anything because the manufactuer's warrenty had not expired. They also told me that even if I waited until the manufactuer's warrenty expired, they would still not honor my claim because it was then a "pre-existing" problem. This is a total rip-off, don't buy it.
1 of 26 people found the following review helpful:
1.0 out of 5 stars
This is not what I ordered.,
By
This review is from: 1-Year Replacement Plan for Electronics Products (Electronics)
I don't even know how I got htis because I never ordered this. I ordered a flipping microphone. I will never shop on Amazon again.
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