20 of 24 people found the following review helpful:
3.0 out of 5 stars
Promising, but in the end Disappointing, December 3, 2003
This review is from: The 10 Lenses: Your Guide to Living & Working in a Multicultural World (Capital Ideas for Business & Personal Development) (Paperback)
This is a useful Guide to Living as & Working with Immigrants in a Multicultural USA, not a Multicultural World. It really has little or no street-credibility outside the USA.
I've worked for a US Fortune500 Company for 20 years, and in over 30 Countries.
The book confesses upfront to its limitations : although the information is US-centric, Williams, Clifton & Thomas believe their concepts are universal - but they haven't the experience to back that up. They admit they don't know whether current observations will hold up in different cultures, or whether different cultures have different profiles with respect to the lenses. The initial research has focussed on race, culture, nationality & ethnicity. In practice 90% of its focus is on race & ethnicity. Sexual orientation is ignored, and the word 'gay' doesn't appear until over 80% of the way through the book - and its only for one sentence.
Consider some of the Lenses :
For the Assimilationist they talk about "adapting US business norms appropriately, given global norms and standards" - well I've never met a "Global norm" - and as for being able to adapt US norms, there's the problem - you have to reject US norms in order to get on with the outside world. The Assimilationist must think about "Western cultural arrogance" - woah - what about "US Cultural arrogance" - ask a Canadian or a Mexican or the French how they feel about US hegemony.
The Culturalcentrist talks about the "Irish, Polish & Italian Communities", and in the same breath about the "Asian Community" - I'm sure the "Asians" would argue they had less in common between India, Vietnam, Korea etc than those Europeans, who at least had Catholicism in common.
For the Seclusionist : "Globalisation ... diminishes the authority of the USA" - hmm, I thought everyone was rioting recently complaining that Globalisation meant US hegemony? The Seclusionist "rewards the efforts of the majority group" - oh so Williams has never thought of a Society where the dominant group is itself a Minority, such as in Apartheid-era South Africa, and a number of other inequitable Societies today?
The Transcendant options were just not for me - according to Williams you are either 'Religious' or you are 'Spiritual' - nothing else applies. I am neither, and quite happy thank you. I'm always made to feel uncomfortable with this aspect of US Society, and it would be good if Williams had a section on how to work with 'agnostics'.
The Elitist offered no alternatives - what about Communism or Socialism - the inequalities of US Society would not be tolerated in Scandinavia. As I say to my friends in Minneapolis, it's a pity the wrong shipload of explorers colonised North America.
For all the talk about race, there's no mention of working with people in mixed-race relationships or of mixed-race ethnicity - over 10% of marriages in the UK are mixed-race, even though the ethnic minorities constitute less than 8% of the population. I find mixed-race marriages in the USA to be a tragic rarity - and why aren't they promoted in TV programs?
There were no examples of other diversities which can be just as sensitive in Society, such as no case studies featuring Native Americans, Hindus, Moslems, Lesbians, Vegetarians or people with Physical/Mental disabilities.
The much-promoted mystical Chapter on the Eleventh Lens was a real disappointment - just some new world 'Nirvana' where everyone loved each other and did right by each other (I presume so long as you could still hire & fire at will).
When I looked through the Bibliography, I understood; of the 86 references, only 2 of them weren't published in the USA, and they were published in London (both looking back at the USA). You can't write a book about a Multicultural world if you don't read/travel widely.
Williams continually refers back to Title VII of the (US) Civil Rights Act (pity he didn't include it as an Appendix). It would have been nice to talk about the UN Universal Declaration of Human Rights - since so much of US Society doesn't comply with it. I recall when one of our Senior US Executives starting to spout about Affirmative Action etc at a staff meeting in Germany - he had to be told to leave or they'd call the Police - because his US-speak was illegal under anti-Nazi legislation.
I scored myself on the Lenses : I am Colorblind, an Integrationalist, Meritocratist and a Multiculturalist. Williams was (in 2001) inviting Contributors to help them develop the book for a wider audience - I'm going to volunteer to help them, because boy do they need it.
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20 of 25 people found the following review helpful:
5.0 out of 5 stars
"The Ten Lenses" -- A Breath of Fresh Air!, November 9, 2001
By A Customer
This review is from: The 10 Lenses: Your Guide to Living & Working in a Multicultural World (Capital Ideas for Business & Personal Development) (Paperback)
"The Ten Lenses" is a badly needed breath of fresh air -- a sophisticated, intellectually grounded, and constructive framework for thinking about diversity issues. It respects and values all people and all perspectives on diversity. It opens a path to understanding each different perspective, even those dramatically different from one's own. It helps take the emotional charge out of verbal interactions between people whose approaches and reactions to diversity issues are widely divergent. It provides a new framework and a new language through which we can talk about diversity and move towards greater understanding. "The Ten Lenses" was an enormous help to me and I highly recommend it.
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15 of 20 people found the following review helpful:
5.0 out of 5 stars
"The Ten Lenses" Opens Your Eyes!, November 7, 2001
By A Customer
This review is from: The 10 Lenses: Your Guide to Living & Working in a Multicultural World (Capital Ideas for Business & Personal Development) (Paperback)
I live and work in Washington, D.C., one of the most diverse cities in America. My department at work was having a lot of problems due to such a diverse workforce. We could not communicate well and our projects were never completed on time and never completed correctly. My boss brought this book in one day after he stayed up all night reading it. He could not put "The 10 Lenses" down. In a very short time, my department has turned itself around using the premises in this book. If you want to have a successful business, buy "The 10 Lenses."
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