101 Answers to Questions Leaders Ask [Paperback]

Quint Studer (Author)

Book Description

Publication Date: April 1, 2005

In 101 Answers to Questions Leaders Ask, Quint Studer offers practical, prescriptive solutions to some of the many questions he's received from health care leaders around the country since the debut of Ask Quint on the Studer Group website more than four years ago.

Informed by best practices in a national learning lab of health care organizations, Quint shares his insights on how to deliver excellent patient care, engage employees, and improve physician relations for access, growth and strong financial performance. In short, Quint's answers accelerate the leadership learning curve.

Questions are organized by topic, making he book valuable as a reference point for specific issues or on-the-spot problem-solving.

Editorial Reviews

Review

Quint Studer's passion is contagious. If you want real answers to the questions that steal your daylight hours and wake you up at night, just ask Quint. --Christy Stephenson, CEO Robert Wood Johnson University Hospital, Hamilton NJ 2004 Recipient of the Malcolm Baldridge National Quality Award

About the Author

Author Quint Studer, CEO of Studer Group, draws on his vast experience coaching hundreds of healthcare organizations nationwide with stories, examples, and simple tools that drive world-class organizations.

Product Details

• Paperback: 167 pages
• Publisher: Fire Starter Publishing; 1 edition (April 1, 2005)
• Language: English
• ISBN-10: 0974998621
• ISBN-13: 978-0974998626
• Product Dimensions: 8.7 x 6.4 x 0.5 inches
• Shipping Weight: 9.6 ounces (View shipping rates and policies)
• Average Customer Review: 4.3 out of 5 stars  See all reviews (9 customer reviews)
• Amazon Best Sellers Rank: #57,638 in Books (See Top 100 in Books)
  • #30 in Books > Medical Books > Administration & Medicine Economics > Hospital Administration

More About the Author

For the first decade of his professional life, Quint was a teacher, specializing in Special Education, developing programs to hardwire key behaviors and techniques and earning his Masters in Education. From there he moved into the health care arena, working his way up the ladder and overcoming professional and personal hurdles. While Quint was COO at Holy Cross Hospital in Chicago, his initiatives in patient care led to their winning Hospitals Magazine's Great Comeback award. In 1996, he became president of Baptist Hospital Inc., leading that organization to the top 1% of hospitals nationwide in patient and employee satisfaction.
Quint is currently CEO of Studer Group, an outcomes company that implements evidence-based leadership systems that help clients attain and sustain outstanding results. Its clients'more than 500 hospitals and organizations'serve as a 'national learning lab' from which best practices are harvested. These are tested in other organizations, refined, and shared with all organizations through peer-reviewed journal articles, Studer Group publications, and products designed to accelerate change.

Quint has won numerous awards for his accomplishments over the years and has the distinction of being the first and only healthcare professional to win the March 1999, Inc. Magazine's Master of Business award. He was named one of the 'Top 100 Most Powerful People in Healthcare' by Modern Healthcare magazine for his work on institutional healthcare improvement.

He is a nationally recognized speaker and a published author. His first book, Hardwiring Excellence, was an instant hit with health care organizations. Currently, nearly 300,000 copies are in use nationwide. His new book, Results That Last was published by John Wiley & Sons in Fall 2007. Written for a general business audience, the book teaches corporations in every industry how to develop standardized leadership practices that ensure success will last longer than individual leaders.

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

5.0 out of 5 stars The Smartest Little Book for Healthcare Leaders-or ANYONE!, January 27, 2006

By 

Julie Kennedy-Oehlert (Eau Claire, Wisconsin) - See all my reviews
(REAL NAME)   

This review is from: 101 Answers to Questions Leaders Ask (Paperback)

I am a nurse leader, and I find this book a breath of fresh air, full of practical, helpful advice for the healthcare leader in todays complex healthcare environment... and also so applicable to anyone who wants to lead their department or business to success. I have used this book for my own development as well as sharing it in many hosptial settings.

The Q and A style lends itself to being able to read it for a few minutes during a busy shift or waiting in a lunch line. Leave it in your breakroom, your employees will love Quint Studers style and ability to distill problems and concerns down to a simple solution while offering wisdom and advice. My copy is so worn out, dogged eared, and hi-lighted, I think I will buy another!

2 of 2 people found the following review helpful:

4.0 out of 5 stars 101 answers to questions leaders ask, January 30, 2006

By 

Lynne Taylor - See all my reviews
(REAL NAME)   

This review is from: 101 Answers to Questions Leaders Ask (Paperback)

Informative. The questions were general enough that the information can be applied to many managers in their workplace. Yet the content was applicable because the writer was writing specifically about hospital management.

1 of 1 people found the following review helpful:

5.0 out of 5 stars 101 Answers to Questions Leaders Ask, August 24, 2007

By 

ffens (Florida) - See all my reviews

This review is from: 101 Answers to Questions Leaders Ask (Paperback)

This is a really good book is that it does what it says. You can look at the different areas of the book and the questions and it is a concise way to get information. I have used it often since I have bought it and it helps me to get my thoughts in order. Very pleased with all aspects of the book.