"...the advice in this book is invaluable. It deserves a prominent place in the office of anyone who is responsible for managing others." --Pittsburgh Post-Gazette
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on.
This practical, solution-oriented book walks readers through some of the most common—as well as the most serious—employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.
Everyone at work borrows this. It's hard to keep track of it. A very useful book for first line supervisors.Published 24 days ago by D Scott
This book applies to real life situations not a classroom simulation of an actual event. Paul hits the nail right on the head with this book. Read morePublished 3 months ago by Norma Jean
I was expecting a lot more, but this book is full of glass-half-full scenarios. What would be more helpful are glass-half-empty or the-glass-didn't-show-up-for-work-today... Read morePublished 6 months ago by Judy T.
Excellent book. Gives true type of examples and an easy to understand way to address just about everything. Helpful tool. Highly recommend.Published 7 months ago by New Quilter
Great resource for any manager or supervisor dealing with employee issues in the workplace.Published 8 months ago by Movin' Fwd
Great book if you intend to micro-manage staff. Also, I felt the book was way to wordy in sample discussions with employees. Read morePublished 11 months ago by L. Conley