About the Author
Barbara Otis has a BA in Business Management from Dominican University of California, an MA in Human Resources and Organizational Development from the University of San Francisco, and nearly 20 years of experience in the field of training and organizational development. She develops training strategies and approaches, designs and develops training curricula, performs training needs assessments, maps workflow processes and is experienced in workplace interventions and group facilitation. She also offers coaching and support to managers and employees for leadership development, change management and individual career development. Barbara has received a Leadership Certificate in The Making of Leaders program from Dominican University of California and is certified in the Myers-Briggs Personality Type Indicator® (MBTI®) personality inventory instrument. In addition, Barbara has been awarded a certificate of completion in the Art and Practice of Leadership Development program from the Harvard Kennedy School of Executive Education. She is currently a member of the American Society for Training and Development (ASTD) and the Organization Development Network (OD Network).