Top critical review
38 people found this helpful
Good product, but beware damaged goods
on November 7, 2011
I will give the best review possible, but considering that I purchased this snow thrower in the fall of 2011, and have had no snow this winter - I cannot yet comment on its performance. So, why write anything? Well, because there are some issues that people should be aware of.
Easy to assemble - only minimum assembly of the snow chute is required, and it is a fairly easy assembly. I did take me a few minutes to figure out which direction the parts needed to be in, but was a simple task otherwise.
Started and ran great - I filled the blower with gas and gave it a test start. It started very easy and ran smoothly. I did not test the electric start option (a cord is provided for that).
Like another reviewer, I tried to post a review on receipt of the product and Amazon pulled it. My machine was delivered with significant damage to the box. I took several photos of the box prior to unpackaging it (I posted those here in the product description area). The box was poorly taped, and the entire top of the box was open, as the tape had come loose. There were several large tears in the box (as can be seen in the photos). Inside the box, there is NO additional protection or packaging. The flimsy cardboard box you see on the outside is all there is. As a result, my machine has a pretty severe dent and mis-shaped portion of the metal housing.
I assume that when I finally need it, it will operate and I will update this review with my observation of its performance. However, you should expect that there is a good chance of damaged goods on receipt. Murray would only have to spend about $1-2 on additional packaging to help prevent this, and I cannot give them more than three stars because of that.