$89.99
Ships from and sold by Asurion, LLC.
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You qualify if:

A Kindle Fire HDX 8.9 has been shipped to you in the last 30 days, or a Kindle Fire is in your cart.

The Extended Warranty is only available to U.S.-based customers.
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by Canopy

2-Year Protection Plan plus Accident Coverage for Kindle Fire HDX 8.9" Wi-Fi

4.2 out of 5 stars  See all reviews (239 customer reviews)

In stock.
Usually ships within 3 to 4 days.
Ships from and sold by Asurion, LLC..

Special Offers and Product Promotions


Frequently Bought Together

2-Year Protection Plan plus Accident Coverage for Kindle Fire HDX 8.9" Wi-Fi + Kindle Fire HDX 8.9", HDX Display, Wi-Fi, 16 GB - Includes Special Offers + Amazon Kindle Fire HDX 8.9" Standing Leather Origami Case (will only fit Kindle Fire HDX 8.9"), Black
Price for all three: $538.98

These items are shipped from and sold by different sellers.

Buy the selected items together


Technical Details

  • Your card will be charged immediately, but accident coverage starts when Kindle is shipped
  • Receive a replacement device 2 to 3 days after you make a valid claim
  • Extends mechanical and electrical breakdown coverage
  • Make up to 3 claims during the term of your warranty
  • Cancel anytime, full refund in first 90 days
  • Fully transferable with gifts
  • No deductibles or shipping fees

Product Details

  • Shipping Information: View shipping rates and policies
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00DQGIIM2
  • Item model number: 203
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (239 customer reviews)
  • Date first available at Amazon.com: September 3, 2013
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Product Description

Amazon.com


Canopy logo

 

"Why pay for a replacement when you don’t have to?"

Get a Canopy Protection Plan


Coverage includes Free replacement, and No deductibles

What's Included:

  • Coverage against mishaps like drops, spills, and cracked screens (Accidental damage from handling or ADH)

  • Mechanical or electrical breakdowns coverage begins after the expiration of the manufacturer’s limited warranty period

  • Battery replacement coverage (if the maximum charge falls below half of the original potential)

  • Zero deductibles

  • See the terms and conditions for complete details

Canopy Coverage

2 Years of Drops, Spills, and Cracked Screen (ADH) Coverage for your Kindle and more.
We all know accidents happen. With the 2 Year Plan that includes coverage for drops, spills and cracked screens for your Kindle, your product is protected.

In addition to drops, spills, and cracked screen coverage, the 2 Year Plan also covers your product against electrical and mechanical breakdowns, after the 1 year manufacturer’s limited warranty provided by Amazon ends. This plan also includes battery replacement if the maximum charge falls below one-half of it’s original potential.*

Easy Claims Filing
Start by calling 888-280-3383, 6am to 10pm PT, 7 days a week and for approved claims we will send you a replacement Kindle so you will not be without your device for long.


Advance Exchange:

Failed Kindles: Canopy will ship a replacement Kindle to you. You will also receive a pre-paid shipping label to send back the broken Kindle. A valid credit card is required on file to process an advance exchange. If you don't return the failed Kindle within 30 days, you will be charged the price of the replacement device, not to exceed the original purchase price. Simply return the failed Kindle within 30 days to avoid any charges.*

*Please read the terms and conditions for complete details.



Coverage Chart


From the date your Kindle is shipped Year 1 Year 2
adh

Accidental Damage from Handling

Damage from drops, and cracked screens
spills

Accidental Spills

Liquid damage
battery

Battery Charge Failure

If maximum charge falls below half the original potential
breakdowns

Breakdowns

In mechanical and electrical
Covered by manufacturer
defects

Defects

In material and workmanship
Covered by manufacturer
For more details on the manufactuer’s coverage, see the Kindle Manufacturer Limited Warranty.


Here's How Your Canopy Plan Works

     
Shopping Cart   Simply add a Canopy Protection Plan to your shopping cart and check out! You will receive an email confirming your purchase. If you ever need to make a claim just follow the simple steps below.
 



Great Plan Features

  • Great Value
    Canopy provides you 2 years of protection against drops, spills, and cracked screens (ADH) for your Kindle. We even protect your Kindle from internal battery failure, failures arising from heat, dust, humidity, and power surges along with extending the manufacturer’s limited warranty.
  • No deductibles
    You never have to worry about any deductibles with Canopy. We even pay for the shipping on claims!
  • Cut the Paperwork
    Your Kindle is automatically tied to your plan purchase. There is no additional registration that is needed.
  • Cancel Anytime
    You can cancel your Canopy Protection Plan by calling Canopy at 888-280-3383. If you cancel this plan within the first 90 days after purchase you will receive a full refund of the price of the plan, provided you have not made a claim. Otherwise, we will calculate the pro-rated premium for the period less any claims that have been paid.
  • No-Cost Transfer
    If you sell the Kindle or give it to someone as a gift, you can transfer the plan at no cost.
 
With over 250 million
service contracts in effect,
our customer rating
represents a lot of
happy people.
 


What To Expect After Purchase

Upon plan purchase, you will get an email containing your plan details along with your terms and conditions. This is your official confirmation of your purchase. We will also send you a welcome letter and a paper copy of your terms and conditions via mail.

For device pre-orders, we will mail your welcome letter after your Kindle ships from Amazon

Start Date:

For Kindles purchased on Amazon.com:
Your protection plan lasts 2 years from the date your Kindle ships. The Term of this plan will be extended by an additional two (2) weeks to allow for product delivery.

For Kindles purchased at an authorized retailer other than Amazon.com:
Your protection plan lasts 2 years from the date you purchased your plan.


For questions or assistance, please call 888-280-3383 from 6am to 9pm PT, 7 days a week or email us at canopy@amazon.com.

*Limitations and exclusions apply. See the terms and conditions for complete details.

  Return Shipping
Included


Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
90 of 93 people found the following review helpful
5.0 out of 5 stars Must have protection for Kindles!! November 20, 2013
Verified Purchase
I have had 5 kindles over the years and the newest is the HDX. I have had to have Kindles replaced for various reasons and I have to say this protection plan is worth its weight in gold. You call Amazon, let them know your Kindle is not working right or broken, the rep had my new one to me the next day!! She even called to make sure I had no problems setting up it!! What kind of company provides that type of service anymore?? AMAZON.. Oh by the way.. she spoke true English!!
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76 of 79 people found the following review helpful
Verified Purchase
Fine a way to read the terms and conditions in the Canopy insurance coverage for your Kindle. You may not be covered in your state, or if you have to file a claim it may take extra arbitration to reach and agreement on repair or replacement.

READ THE FINE PRINT ON THE CANOPY terms and conditions!
Was this review helpful to you?
101 of 109 people found the following review helpful
5.0 out of 5 stars Money Spent On Something I Hope To Never Use October 7, 2013
Verified Purchase
I'm normally not a fan of extended warranties. In general, they just up the cost of whatever I'm buying and offer little in return. Plus, things that I consider unacceptable, often don't meet the threshold of a stringent warranty claim. My old Thrive started acting up just after the 2 year mark, and probably would not have qualified for an exchange under this warranty's terms. Yet to me, it was a sign of things to come and dwindling functionality. So I opted for an upgrade with the Fire HDX.

I sprung for this warranty because I was impressed with the exchange program. Motorola has a similar policy, and I'm a big fan of it. Basically, if you need a replacement, they take your credit card and place a hold on it for the value of the replacement. The new gizmo is sent free of charge, and prior to you needing to send back the defective item; so you never have to be without. Just return the defective gizmo before the deadline to avoid being charged for the replacement. Perfect scenario in my book, though naturally, I hope to never have the need to use it.

I wish this warranty was for 3 years, instead of just 2, but I'm still happy with it. Covering accidental damage is a nice touch, and definitely could be useful if a klutz moment causes a cracked screen, or something.

According to the TOS, my warranty begins when my HDX ships, plus 2 weeks to allow for actual shipping time. Just download a copy via the product description, and save or print. I even sent it to my Kindle library so I'd never lose it. Here's the important stuff about the warranty:

"Term of Coverage:

Portable Computing Devices Purchased from Amazon.
Read more ›
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33 of 35 people found the following review helpful
5.0 out of 5 stars HDX8.9 insurance December 2, 2013
Verified Purchase
Three weeks after buying my Fire HDX 8.9 I received a 3-page copy of this insurance contract written in very clear terms. For the price it's a pretty good deal. They will provide you with 3 tablets during the course of your coverage for legitimate reasons. I can't vouch for this company but I can vouch for Amazon who recommends this insurance by advertising in a very prominent place on the Fire HDX ad page. I also have to add I purchased 2 Fire HDX 8.9, one after the other, and have this insurance on both.
Comment | 
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25 of 30 people found the following review helpful
1.0 out of 5 stars Terrible Service December 15, 2013
Not only was the original protection plan not delivered when scheduled (December 4th), but followup emails said that an electronic copy would be sent the same day but wasn't. Square Trade ([...] warranty service which I have had on multiple items provides much better service. It is too bad that Amazon does not use their service for the Kindle Fire HDX like they did in the past for other Kindles.
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22 of 27 people found the following review helpful
1.0 out of 5 stars Canopy Protection Plan problem November 26, 2013
Verified Purchase
The email you sent me had the wrong name in the body of the email. Doesn't give me a warm fuzzy feeling about the Canopy Protection Plan covering my purchase and not somebody else's.
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12 of 14 people found the following review helpful
Verified Purchase
Bought the extra protection/accident coverage for my new Kindle. Do not expect to use it, but had bought it for the original Kindle Fire. Although I am extremely careful with my Kindle, accidents can happen.
Comment | 
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20 of 25 people found the following review helpful
3.0 out of 5 stars Confused about time frame of coverage December 11, 2013
By CJ
Verified Purchase
Why is the date of expiration less than 2years. Your notice to me states 12-09-13 through 11-21-15 ????
Also coverage dates should be 2 years from the date of receipt not from the date of purchase.???
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Most Recent Customer Reviews
5.0 out of 5 stars Five Stars
Great coverage terms and peace of mind.
Published 2 days ago by Kevin D. Hall
5.0 out of 5 stars BE SAFE, NOT SORRY
EXCELLENT PROTECTION PURCHASE FOR ANY NEW DEVICE
Published 3 days ago by Vy
5.0 out of 5 stars It doesn't get better than this
It doesn't get better than this! You can't put a price on peace of mind. I always buy! Highly Recommended!!!
Published 3 days ago by K. Bee
3.0 out of 5 stars Three Stars
Cannot download terms and conditions.
Published 5 days ago by Billie C. Krogh
2.0 out of 5 stars help!
cannot download terms and conditions from confirmation email
Published 5 days ago by morgan young
5.0 out of 5 stars THIS IS A COMPANY THAT STANDS BEHIND ITS PROTECTION PLAN AT A CHEAPER...
THEY STAND BEHIND THEIR COVERAGE!! CHEAPER THAN BEST BUY OR ANY OTHER PLACE YOU PURCHASE SOMETHING THAT YOU NEED AN EXTRA PROTECTION PLAN WITH. Read more
Published 6 days ago by MICHELE AKA MICKEY
5.0 out of 5 stars I am unsure exactly how to rate this protection plan ...
I am unsure exactly how to rate this protection plan as I have not had to use it yet. I am thankful that I if I need it, that I have it. I would be lost without my new Kindle!
Published 7 days ago by Tonia
4.0 out of 5 stars but good to know I am
Haven't had to use it yet, but good to know I am covered
Published 8 days ago by carlin burford
5.0 out of 5 stars Good Investment
Great Investment for the price, But I think it should the warranty should start after the 1 year manufacturer warranty expires, why have two warranties for the same period
Published 11 days ago by silverado12775
5.0 out of 5 stars Five Stars
Great product that matched the description!
Published 16 days ago by BNH NH USA
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