- Two or three years of service protection--100% parts and labor coverage--from the date of purchase.
- 24-hour, toll-free customer assistance at (800) 861-9387.
- Nationwide service from more than 25,000 prescreened service professionals, with in-home service on qualifying products.
- Not available in Maine, Guam, or the U.S. Virgin Islands.
- If it breaks, we fix it. If we can't fix it, we replace it.
Technical Details
Product Details
Would you like to update product info or give feedback on images?
|
Product Description
Amazon.com Product Review
24-hour, toll-free customer assistance
(800) 861-9387
If your product breaks, we fix it. If we can’t fix it, we replace it.
You get two, three, or four years of service protection from the date of purchase:
| Get Service in Just 3 Steps | |
|---|---|
| Step 1 | Call customer assistance at (800) 861-9387. |
| Step 2 | We'll schedule service for your product through our network of over 25,000 providers. |
| Step 3 | Your product is fixed, and we pay the bill. |
100% of parts and labor are covered from the date of purchase. Support is always available with 24-hour, toll-free customer assistance at (800) 861-9387. Nationwide service is available from more than 25,000 prescreened service professionals. You can even get in-home service on qualifying products, mirroring the manufacturer's warranty. Our "no lemon" guarantee ensures that if your covered product requires more than three repairs for the same problem, we'll replace it. This plan is transferable at no cost to a new owner if the product is sold or given as a gift. This plan is not available in Maine, Guam, or the U.S. Virgin Islands.
| Coverage Comparison | |||
|---|---|---|---|
| Type of coverage | Extended Service Plan | Manufacturer's Warranty | |
| All products | Mechanical and electrical failures |  | |
| Failures caused by normal wear and tear | | ||
| Defects in workmanship and material | | | |
| Damage from power surges | | ||
| Failures caused by environmental factors, such as heat, dust, and humidity | | ||
| Select products | Remote control coverage for any electronic device that comes with a remote control | | |
| Annual head cleanings for tape-driven and laser-driven products | | ||
| Food-loss protection for refrigerators and freezers | | ||
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
65 of 69 people found the following review helpful:
3.0 out of 5 stars
Important things you should consider before purchasing!,
This review is from: 2-Year Service Plan for Digital and Film Cameras (Electronics)
Service plans are usually an impulse buy with high profit margins due to the very few claims they get. For most people, these plans are an often unnecessary expenditure.First off, before you buy a service plan, make sure you look at the terms of your credit card. Many cards offer 1 or more years of additional warranty coverage just for using their card. Often, these go into affect after the manufacturer's warranty ends. Taking a product with a standard 1 year warranty, you would have 2 years of total coverage if you purchased it using a credit card giving you an additional 1 year warranty, making a 2 year service plan completely unnecessary. Even without cc coverage, be sure to read the terms of this service plan first and decide if you'd ever use it. Note that the service plan starts at the date of purchase, so it will overlap your manufacturer's warranty. Unless the manufacturer is shady or might go under soon, you don't need additional coverage during that time. One other thing you should think about is that if you return this item, it will be very difficult if not impossible to get a refund on the service plan. You do have 30 days to purchase the service plan, so consider waiting until you're sure you want to keep the product before buying the plan. If you do purchase this plan, make sure you store the information somewhere safe so that if you ever do have a problem, you will be able to find what you need to get it taken care of.
46 of 51 people found the following review helpful:
1.0 out of 5 stars
A waste of money,
By
This review is from: 2-Year Service Plan for Digital and Film Cameras (Electronics)
You must bear in mind that this two-year service plan takes effect on the day you purchase it, which must be done within 30 days of purchasing your camera. So you are really getting only one extra year of care, and as the first reviewer pointed out, most Mastercard and Visa credit cards offer an automatic double-your-warranty benefit that provides up to another year of warranty protection, usually up to an annual cap of around $2000.This service plan is no good also because it doesn't cover accidental damages such as spills or drops. Many in-store extended contracts, while more expensive, offer "no question asked" protection, so even if you spill coffee on your camera and fry it, or drop it on the ground and break the LCD screen or the lens, you are covered, subject to some findprint limitations. If you are the clumsy type like my significant other, you'd do better getting the more comprehensive protection, which will probably pay for itself eventually. In short, don't pay for warranty plan that does no better than the manufacturer's buit-in warranty. If you have extra cash and don't know where to spend it, send it to me via paypal and I'll mail you a personalized Hallmark thank-you card. :-D
27 of 34 people found the following review helpful:
3.0 out of 5 stars
necessary for digital!,
By
This review is from: 2-Year Service Plan for Digital and Film Cameras (Electronics)
I have found out from another reviewer this company is not reputable and refuses to disclose their terms and conditions in advance of purchase. don't waste your money buying from this third party, but instead get the camera from your local store and buy their warranty. Or, if you buy online, Ritz and Wolf will allow you to buy their warranty at the store level within 30 days of the camera purchase if you bought it from their website. A good extended warranty will cover, at a minimum, an annual cleaning which is very necessary for digital equipment. Just remember ... you usually get what you pay for!PS: the screen won't let me change the star rating. It's stuck on 3, I'd give this particular vendor 1 or none for being untrustworthy.
Share your thoughts with other customers: Create your own review
|
|
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
