Customer Reviews

The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organizations Today

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For years, all the books available on organization design were written at too high a level of abstraction for practicing managers or were so enmeshed in detail that they simultaneously confused and bored the reader. At last, with The 20% Solution, John Cotter has provided a readable and practical guide to designing organizations for todayÍs business environments. This book is a real treasure chest of ideas. A must read! - Leonard A. Schlesinger, George F. Baker Jr., Professor of Business Administration, Ha

Very well written with suberb examples. A good plain-language introduction to sociotechnical systems design - Harvey Kolodny, Professor, Faculty of Management, University of Toront

I personally use this book as a reference guide many times in my day-to-day business and I find the examples particularly helpful Hermann Jakob, Launch Planning & Training Manager, Ford Europ