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The JofA and The Tax Adviser conducted a survey of their readers to determine what aspects of their tax preparation software they like and what they dislike. The survey, which received 9,776 responses, was carried out in late June and early July 2009. Of the 13 products identified for the survey, Drake scored the highest overall rating (4.439) on a scale of 1 to 5, with 5 meaning "very good." In a virtual tie with Drake was UltraTax CS, a Thomson Reuters product that earned a 4.436. Thomson's other package, GoSystem Tax RS, received the lowest score, 3.55 (for the overall ratings, see Exhibit 1).
