Customer Reviews

GE 27907GE1 Dect 6.0 Cordless Phone for Mild Hearing Loss with Digital Answering System (White)

5 star:		(7)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(10)

 

 

This 27907 phone set is the best I could find for my 91-yr-old mother, now technically challenged like many her age. It has been so successful that after a year with only the 27907, she ordered an accessory handset, so if she forgets to charge it there will be another ready and waiting, and so that an emergency phone can be put in the bathroom. One reviewer couldn't find an accessory handset; its model number is 27918, and amazon.com lists several. Nearly all the negative reviewers' issues are addressed by careful reading of the instruction booklet. It does have a lot of "bells and whistles" but Mother just disregards the unwanted ones. To avoid taking her hearing aid out, rather than putting the phone against her ear, she presses the speaker button when she answers instead of the talk button. (To disconnect, you press whichever one you last used; if you press the other it switches to that mode.) The 4 volume levels default to the last setting, and there is an additional white button against the dark handset color to boost the volume further; that this white button has to be pushed each time the phone is answered instead of defaulting to it is my only criticism. I have found that callers who are not clearly audible (1) have inferior handsets themselves, (2) are calling from remote mountain-locked areas, or (3) both. It is possible to make the phone announce aloud the numbers as you dial. The reason this review sounds like an instruction manual is that some of the reviewers objected to things that were in the booklet (available at www.thephoneresource.com if it's lost), and I believe these negative reviews have left an unjustifiably bad impression of a tool that has proven nearly ideal for an elderly person with handicapping hearing and vision problems. As hard as I searched before I bought this, I would have appreciated there being more positive ratings and detailed positive reviews; I bought 27907 with trepidation because of negative reviews, but the phone has been even better than I dared hope.

Easy to use, nice big numbers. Clarity fantastic, nice booster for hard of hearing. I bought one for my 93 yr old technically challenged father-in-law, had it working in seconds. He loves it and has recommended it to several friends. He likes the one button to turn on/off the phone. His last phone had a talk and an off button, but they would always hit the wrong button and their phone would be off hook for hours. Doesn't happen with this phone because it is just one button. He also loves the light up ring. It makes it easier to find, and also a visual confirmation of an incoming call. Am buying one for myself, just wish it was offered without the answering machine, since I don't use an answering machine. No problem, just will turn off that feature.

Can't say enough how great this phone is! Why can't every company make a phone like this?

We replaced a very old phone system with a base and two portable units in this line from RCA/GE.

I am not an electronics geek but I found this system easy to program and set up was very quick. We have had it operating for two weeks and it works fine and has good sound d quality and no apparent interference with our wireless computer net work or our wireless surround sound system.

Highly recommended.

George Strout

The phone itself is o.k. if G.E. happens to include all the parts in yours. The answering machine is low quality and cuts of the last few words. I called to get G.E. to send the missing part of the phone which was the belt clip. After being on hold and going through giving lots of information, they refused to help unless I mailed the phone back (which would leave me with no phone). It's pretty simple to mail me a belt clip but they wouldn't do it. They sugggested I drive to the nearest outlet (an hour away) and buy one. I regret ever buying this phone. The audio boost is just o.k. and isn't enough. I do love the Dect 6.00 technology. No interference and I can talk a long way from the base all the way over to my neighbor's house. Next time I'll buy a different brand and get the Dect 6.00

This phone advertises that it is good for people with mild hearing loss. I hoped it would be good for someone wearing behind the ear hearing aids. Not so. I could not get the telecoil in my hearing aids to sync with the phone. And even with the volume set at maximum, I could not hear the voice at the other end of the line. I returned the phone and replaced it with Panasonic KX-TG9332 which is also DECT 6.0. It is not especially recommended for the hearing impaired but I am able to use the telecoil on my hearing aids with the phone and the voice on the other end is clear. Also, the manual for the Panasonic is well written which is not the case for the GE.

Reviews for phones seldom mention hearing aid users. I hope this will be helpful for those with hearing aids.

I hate this phone and the people who made it. It simply quit working after two months. The store won't take it back and getting warranty help is literally impossible since the warranty isn't owned by the manufacturer - General Electric. That's $60.00 down the drain. Shame on you G.E.

I was drawn to this phone because of how it looked in the store. All numbers are visable when you aren't wearing reading glasses. After nearly a month of trying to figure out how to work with it, I am giving up and returning it. First problem is that you often have to dial the number several times before it makes the call. Worst problem,I could not get the answering machine message to kick in - ever. All calls went to my phone company voice mail which is more inconvenient than just pushing a message button the way I did on my last 3 answering machines. Then the phone would flash until I retrieved my voice mail from the phone company at least twice. Even after deleting the voice mail, the phone flashed. It was maddening. Too many bells and whisles, poor basic operation.

Got this phone and a couple extra handsets. Within a few months ALL of the handsets have lines through them (pixels that won't light up). Answering machine quality is very low, playbacks are always choppy and seems to cut off the end of messages (the latter being a common complaint). When power is lost the answering machine looses track of time, and unlike almost every other answering machine out there, it will not set itself from the time received on caller-id, so you have to manually set the time every time the lights blink, or you get bad timestamps on the answering machine.

Shall I keep going or just admit that this is another GE piece of junk that I should have known better than to buy in the first place.

I have a mild hearing loss, and unfortunatley it's the decibles that people speak. If I can't see the speakers face more times that not I can't hear them, and I have struggled with phones for years. I purchased this phone because it said on the box for mild hearing loss, and I can actually hear! I turn up the volume some which is very easy to do. I'm very thankful for this phone, as a matter of fact, I'm on Amazon today to buy additional handsets for it because my whole family loves this phone and I can never find it.

Got this for my technology-challenged uncle and had to take it back. No speed dialing - what is up with THAT!? The clerk at the store didn't believe me but he looked through the book too and had to agree he couldn't find anything about that either.