GE 27998GE6 2.4 GHz Analog Cordless Phone with Answering System and Caller ID (Black)

by General Electric

Product Details

Product Manual [303kb PDF]

• Item Weight: 3 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00009OKNR
• Item model number: 27998GE6
• Average Customer Review: 2.5 out of 5 stars  See all reviews (13 customer reviews)
• Date first available at Amazon.com: May 10, 2003

Product Description

Amazon.com Product Description

A number of features are hidden inside the sleekly unusual triangular base of the GE 27998GE6. The 14 minutes of answering space are totally digital, and the system includes convenient options like call screening, time/date stamps for each message, power failure protection, and remote message check--all operable from the interactive handset. With subscription to local services, caller ID with call waiting allows you to know who's on calling with just a glance, and provides instant call return through the call storage memory.

The 2.4 GHz range and analog transmission guarantees a clean connection--and in case of any interference, the phone scans automatically through 40 channels to find just the right one. Or if you prefer, you may manually select a channel. Either way, a digital security system protects against signal theft. Additional features include a handset with volume control, headset jack, belt clip and three-line LCD that supplies access to all caller ID features and to the 10-station speed dial. The manufacturer includes a one-year warranty covering parts and service.

Product Description

General Electric 27998GE6 2.4Ghz Cordless Phone with Digital Answering System & Call Waiting / Caller ID

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

4.0 out of 5 stars Nice features for a moderately cheap phone, November 25, 2003

By 

P. Stranger (CA, USA) - See all my reviews

This review is from: GE 27998GE6 2.4 GHz Analog Cordless Phone with Answering System and Caller ID (Black) (Office Product)

In a recent review, Consumer Reports listed this phone as the best among tested phone + answering machine combos. So far, it works well. The ability to check messages from the handset without remembering an obscure button combination is nice, but for some reason GE (or more accurately, Atlinks--the actual manufacturer), doesn't think that you would want to listen to the newest messages first. So, if you're in the habit of saving messages, you'll have to skip through the ones that you've already heard to get to the new messages. This wouldn't be so bad, but the machine doesn't appear to tell you how many "new" messages you have. You may be listening to the first couple seconds of every one. There is no date stamp, either--just day of week and time.

The phone has the following positive aspects. The sound quality is fine, but you get some echo if you turn the volume to max. The range is fairly standard, but there is less static at the outskirts than the last phone I owned. The handset is comfortable, and I don't find my cheek pressing buttons when the phone's balanced on my shoulder. Although you can only store 10 speed-dial numbers, the ability to record a description with the numbers means that you don't have to remember which button leads where. Messages are stored in flash memory even during a power outage, but there is no backup battery support that allows the phone to work in such conditions. I don't have Caller ID, but the phone supposedly supports call-waiting Caller ID.

Drawbacks include an NiCd battery as opposed to the more environmentally friendly NiMh; analog transmission, which is less secure (but cheaper) than digital or DSS; and lack of energy star compliance.

I would recommend this phone to anyone who doesn't save many messages on their answering machine as cycling through more than a few at a time would be maddening.

6 of 7 people found the following review helpful:

3.0 out of 5 stars Another Acceptable Device from General Electric, January 27, 2005

By 

Bryan Carey "Bryan Carey" (Houston, TX) - See all my reviews
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This review is from: GE 27998GE6 2.4 GHz Analog Cordless Phone with Answering System and Caller ID (Black) (Office Product)

Cordless telephones are a must for most any household and I have owned my share of them over the years. This GE model is the one I most recently purchased (about three months ago) and so far it has proven to be an acceptable phone, but nothing special.

I like the caller id feature on this phone. It displays the caller name, time, date, and the number of caller id's currently stored in memory. The liquid crystal display is easy to read on the handset and it makes it simple to track and avoid unwanted calls. The 2.4 GHZ and 40 channel capabilities make it easy to hear who you are talking to.

On the other hand, I don't like the high- pitched tone that sounds when you press the buttons or delete a stored caller id. The pitch is quite unpleasant to the ears and General Electric needs to improve this. I also have a problem with deleting caller id's from the memory because I think it takes too many steps. And I don't like the limited speaker phone. It only works in conjunction with the built- in answering machine. You cannot use it for listening to voice mail if you subscribe to your own service.

Still, I'm going to rate this phone in the middle of the pack. It does have its share of flaws, but it still performs the important tasks that I expect. I knew when I purchased the phone that there were more sophisticated choices, but these other phones often cost twice as much. With this model of GE phone, I guess you could say I got what I paid for: an adequate phone that will suit most families' needs, but nothing to brag about.

3 of 3 people found the following review helpful:

1.0 out of 5 stars Battery is poor, and answer machine is touchy, December 31, 2005

By 

Josh D. (Fargo, ND United States) - See all my reviews

This review is from: GE 27998GE6 2.4 GHz Analog Cordless Phone with Answering System and Caller ID (Black) (Office Product)

We purchased this phone as a replacement for our old 900mhz phone. Out of the box everything seemed fine but after 1 year and very little use (we get maybe 4 phonecalls a week) the battery is toast. It won't hold a charge for 1 day (with no use). Even more annoying is the answering machine. If people don't talk loud enough, the message plays with mumbling in the background (so you can't hear what on earth people are saying!)

I would look elsewhere if you are considering this phone.