The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively (Jossey-Bass Business & Management) [Paperback]

Peter E. Friedes (Author)

Book Description

Series: Jossey-Bass Business & Management | Publication Date: June 28, 2002

The 2R Manager will make you a better manager---immediately.It offers specific advice tailored to each individual's current management style. You will take some self-surveys, see the results, and learn the impact you now have on those you manage. You ll learn what changes you must make and how to make them.

Managers have naturally either a Relating or a Requiring style. Those who naturally require are weaker at relating---sometimes much weaker---and vice versa. The best managers possess the ability to do both well and know when to choose one over the other. Most managers miss opportunities. Some try to be their employee's friend when they need to be setting priorities and deadlines. Others, thinking they have the answers, miss getting new ideas and destroy their employees motivation. Having the ability to relate and require is fundamental for effective managing.

Whether you want to improve how you now manage people or create a management-training alternative that can help reduce time and costs, you will find what you're looking for in The 2R Manager.

Editorial Reviews

Review

"The professional services firm is the best possible laboratory for understanding the concepts of relating and requiring. Because such firms are filled with high-talent individuals, a tilt towards one style vs. the other would fail. Peter Friedes hit the perfect balance at Hewitt Associates?and this book provides a great service in conveying to others how that balance can (and must) be achieved in high performing organizations." --Leo F. Mullin, chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2R approach to be one of the most exciting new ideas around. This book is guaranteed to provide insights to managers of all ages and experience levels." --Lynn Trautmann, cofounder, Collabora Consulting Group, a training consulting firm

"When the former CEO of a highly successful organization writes a book about people management fundamentals, it's no accident&neither is effective leadership at any level. The 2R Manager provides managers personalized roadmaps to success; and for new managers it's a good first look at what really counts in leading others. Not a bad payback for an easy read." --Randy MacDonald, senior vice president, human resources, IBM Corporation

From the Publisher

"The professional services firm is the best possible laboratory for understanding the concepts of relating and requiring. Because such firms are filled with high-talent individuals, a tilt towards one style vs. the other would fail. Peter Friedes hit the perfect balance at Hewitt Associates3/4and this book provides a great service in conveying to others how that balance can (and must) be achieved in high performing organizations."
--Leo F. Mullin, chairman and CEO, Delta Air Lines

"As a coach and trainer for thousands of managers, I find the 2R approach to be one of the most exciting new ideas around. This book is guaranteed to provide insights to managers of all ages and experience levels."
--Lynn Trautmann, cofounder, Collabora Consulting Group, a training consulting firm

"When the former CEO of a highly successful organization writes a book about people management fundamentals, it's no accident&neither is effective leadership at any level. The 2R Manager provides managers personalized roadmaps to success; and for new managers it's a good first look at what really counts in leading others. Not a bad payback for an easy read."
--Randy MacDonald, senior vice president, human resources
IBM Corporation.

See all Editorial Reviews

Product Details

• Paperback: 240 pages
• Publisher: Jossey-Bass; 1 edition (June 28, 2002)
• Language: English
• ISBN-10: 078795893X
• ISBN-13: 978-0787958930
• Product Dimensions: 9 x 6 x 0.6 inches
• Shipping Weight: 12.8 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #1,248,656 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

5.0 out of 5 stars " 2 R Mannager " by Peter Friedes, is a must read book, July 17, 2002

By 

Otis Lambert (Oelwein, IOWA, USA) - See all my reviews

This review is from: The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively (Jossey-Bass Business & Management) (Paperback)

I've had thirty years of management, and I believe this is the best book I've read regarding real management of people.
" 2 R Management ", is the kind of book , that should be kept in a manager's top right desk door, for a constand reminder he is dealing with people, not robots. Like the Bible, it doesn't have to be read everyday, but certainly needs to be reviewed frequently.
The author's style is an added feature, it does not read like a class room lecture. Rather it seems the Author, Peter Friedes, is sitting with you, conversing about the most important part of a manager's job,people.
" 2 R Management " is a ' keeper '.

5 of 5 people found the following review helpful:

5.0 out of 5 stars Finally a management book everyone can "relate" to, September 28, 2002

By 

Claudia J. Davis (Palo Alto, CA USA) - See all my reviews

This review is from: The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively (Jossey-Bass Business & Management) (Paperback)

"This is one of the best books I have read on management. It is exactly what managers need to understand how to be more effective and get the results they want."

"I worked 20 years at Hewlett-Packard as a manager and also as Director of Education and Development and I wish I had had this book then."

"Managers need to know what their style is and how it impacts those they work with everyday. Mr. Friedes has made that simple. You take some self-surveys and then he helps you learn how to reinforce or modify what you are doing to be a better manager. It is packed with great ideas and simple ways to improve."

"Everyone can "relate" to this book and it should be "required" reading for all managers."

5.0 out of 5 stars Remarkably detailed and useful guide, April 30, 2010

By 

Thomas Cox (Beaverton, OR United States) - See all my reviews
(REAL NAME)   

This review is from: The 2R Manager: When to Relate, When to Require, and How to Do Both Effectively (Jossey-Bass Business & Management) (Paperback)

I had occasion not only to read this book -- I also interviewed the author for an hour on my radio show Tom on Leadership, discussing the book and its contents. I've had over 100 experts on my program and Pete Friedes brought insights that I've encountered nowhere else.

Friedes understands how managers and leaders can get off track, how we can get "caught" in our stories. The Relating manager may feel he's responsible for his people's success, or may say "I want this to be an enjoyable place to work" -- not realizing that all Relating and no Requiring means people don't grow, that under-performers don't get confronted, and thus the good people end up feeling let down. The Requiring manager may feel he's not there to be anybody's friend, and is uncomfortable admitting error or asking questions -- so he doesn't bond with his people, or truly get to know them deeply in ways that would allow him to better motivate them.

The book progresses naturally from identifying your dominant style, to getting your mental game shifted, to baby steps toward new behavior, and on to advanced steps. This is a book that will deeply reward any manager who takes the time to apply its lessons.