Customer Reviews

2WheelBikes Tandem Beach Cruiser 18 Speed Bicycle

5 star:		(6)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I ordered this bike directly through 2Wheelbikes. The bike arrived damaged beyond belief. I first took it to a bike shop to have it serviced, but even the bike shop said it was beyond any repair. They suggested I return the bike. I called the company, the guy there was very nice and offered to process a refund. Since I really wanted the bike, I suggested that I would drive to their location in Arcadia and exchange it for a new one. They were nice enough to assemble the new bike for me, but when I brought it home, I realized that the brakes needed adjustment. So I took it back to the local bike shop. They told me that the cables were too long and needed to be trimmed and rewired, the brakes needed a lot of work and there were other issues with the bike. After spending close to $100 on the repair, I wish I had simply returned the bike and bought a different brand elsewhere. 2Wheelbikes told me that the damage to the first bike was a result of the shipping company, but after seeing the second bike (which was not shipped) I'm convinced that the quality of this bike brand is extremely poor. Also, the bike shop said it looked like the bike suffered a severe impact. Oddly enough, the box did not appear damaged in anyway. So I doubt it was the shipping company's fault. I would not recommend buying this brand. It's not even worth the $300.

The bike was sent via UPS across the country with no padding. (I paid for shipping btw.) The rims were bent and poking through the box. I called the company and a nice guy said they'd send me replacemet rims. GREAT! What arrived was not great. I got two missmatching pink rims that do not fit my blue bike. They are not even the same color or type and neither type fits my bike. One was obviously used. This bike was on sale but it is costing me a bunch of extra money to fix the company's mess. This is bad.

If you can pick this up directly from them, the bike might be great BUT they package the bike for shipping very badly. Our bike came with the back fender completely dented and the pedal pegs tangled in the detached from wheel. The front wheel was bent along with several spokes. 6 weeks later I still don't have replacement parts. Customer service is nonexistant in this company. Don't try calling, you only get an answering machine and they will not call back no matter how many messages you leave. Emails are answered days later with a standard "it is not our company's intention to inconvience you". Save yourself a big disappointment and headache and order from someone else.

We ordered this bike as a donation for a benefit school. It attracted a lot of interest and raised more money than we paid for it. We ordered it from 2WheelBikes. One of the fenders had scratch marks on it, so we took pictues of the scratches and sent them to 2WheelBikes. Within a week we received replacement fenders.

I got this bike for myself and my wife to ride together. When I got the bike it had been damaged during shipping, but I contacted the seller and they quickly helped me to get the damaged parts replaced. It was a lot easier than I thought to do and, thankfully, they didn't make me ship back the entire bike which saved me some time. They sent the replacement parts right away and the bike was easy to put together.

Now I enjoy cruising along the beach and through parks spending quality time with my wife. Thank you 2WheelBikes!!

This is a really fun bike to ride. I too thought that the tandem thing was going to be a disaster, but it was great. My Girlfriend and I use it to ride to the Farmer's Market every Thursday. I couldn't have wished for a better bike from a better company.

I ordered this bike after weeks of looking for a great deal. Not only was the price Amazing but the quality was even better. I had the bike at my house in about a weeks time & assembly was simple. I was riding it that very day w/ my BF. I had no trouble w/ any part of the processing and shipping. Will definitely be recommending this bike 2 all my family & friends! You've got one happy customer. =)

I was very pleased with how quickly the order was processed and delivered to me. When the bike arrived I was very upset due to my seats missing. However I contacted 2wheelbikes and they very quickly shipped out a replacement seat. Due to my nephews birthday being ruined they also provided courtesy replacement basket for the inconvenience. The representative was very helpful and friendly.

My wife and i were flaberghasted when we saw this bike for so cheap. When we received it, we were pleasantly surprised. It was great quality for the price. Most tandem bikes are $700+. This isn't on the same caliber as bikes like that, but on ths same hand, we're only casual riders. This was perfect for us.

Great buy.

I love this bike. It showed up on time in one piece for my anniversary. Thank you so much for shipping this so quickly and with so much care. My husband and I have been married for 10 years and our first date had something to do with a tandem bike and we decided to re-enact it for our anniversary. Thank you so much for getting this beautiful bike to us :)