- Two or three years of service protection--100% parts and labor coverage--from the date of purchase.
- 24-hour, toll-free customer assistance at (800) 861-9387.
- Nationwide service from more than 25,000 prescreened service professionals, with in-home service on qualifying products.
- Not available in Maine, Guam, or the U.S. Virgin Islands.
- If it breaks, we fix it. If we can't fix it, we replace it.
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Product Description
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24-hour, toll-free customer assistance
(800) 861-9387
If your product breaks, we fix it. If we can’t fix it, we replace it.
You get two, three, or four years of service protection from the date of purchase:
| Get Service in Just 3 Steps | |
|---|---|
| Step 1 | Call customer assistance at (800) 861-9387. |
| Step 2 | We'll schedule service for your product through our network of over 25,000 providers. |
| Step 3 | Your product is fixed, and we pay the bill. |
100% of parts and labor are covered from the date of purchase. Support is always available with 24-hour, toll-free customer assistance at (800) 861-9387. Nationwide service is available from more than 25,000 prescreened service professionals. You can even get in-home service on qualifying products, mirroring the manufacturer's warranty. Our "no lemon" guarantee ensures that if your covered product requires more than three repairs for the same problem, we'll replace it. This plan is transferable at no cost to a new owner if the product is sold or given as a gift. This plan is not available in Maine, Guam, or the U.S. Virgin Islands.
| Coverage Comparison | |||
|---|---|---|---|
| Type of coverage | Extended Service Plan | Manufacturer's Warranty | |
| All products | Mechanical and electrical failures |  | |
| Failures caused by normal wear and tear | | ||
| Defects in workmanship and material | | | |
| Damage from power surges | | ||
| Failures caused by environmental factors, such as heat, dust, and humidity | | ||
| Select products | Remote control coverage for any electronic device that comes with a remote control | | |
| Annual head cleanings for tape-driven and laser-driven products | | ||
| Food-loss protection for refrigerators and freezers | | ||
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