- Two or three years of service protection--100% parts and labor coverage--from the date of purchase.
- 24-hour, toll-free customer assistance at (800) 861-9387.
- Nationwide service from more than 25,000 prescreened service professionals, with in-home service on qualifying products.
- Not available in Maine, Guam, or the U.S. Virgin Islands.
- If it breaks, we fix it. If we can't fix it, we replace it.
Technical Details
Product Details
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Product Description
Amazon.com Product Review
24-hour, toll-free customer assistance
(800) 861-9387
If your product breaks, we fix it. If we can’t fix it, we replace it.
You get two, three, or four years of service protection from the date of purchase:
| Get Service in Just 3 Steps | |
|---|---|
| Step 1 | Call customer assistance at (800) 861-9387. |
| Step 2 | We'll schedule service for your product through our network of over 25,000 providers. |
| Step 3 | Your product is fixed, and we pay the bill. |
100% of parts and labor are covered from the date of purchase. Support is always available with 24-hour, toll-free customer assistance at (800) 861-9387. Nationwide service is available from more than 25,000 prescreened service professionals. You can even get in-home service on qualifying products, mirroring the manufacturer's warranty. Our "no lemon" guarantee ensures that if your covered product requires more than three repairs for the same problem, we'll replace it. This plan is transferable at no cost to a new owner if the product is sold or given as a gift. This plan is not available in Maine, Guam, or the U.S. Virgin Islands.
| Coverage Comparison | |||
|---|---|---|---|
| Type of coverage | Extended Service Plan | Manufacturer's Warranty | |
| All products | Mechanical and electrical failures |  | |
| Failures caused by normal wear and tear | | ||
| Defects in workmanship and material | | | |
| Damage from power surges | | ||
| Failures caused by environmental factors, such as heat, dust, and humidity | | ||
| Select products | Remote control coverage for any electronic device that comes with a remote control | | |
| Annual head cleanings for tape-driven and laser-driven products | | ||
| Food-loss protection for refrigerators and freezers | | ||
Customer Reviews
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Most Helpful Customer Reviews
227 of 230 people found the following review helpful:
1.0 out of 5 stars
BUYER BEWARE - PIG IN A POKE,
This review is from: 3-Year Service Plan for Digital and Film Cameras (Electronics)
I was looking for an extended warranty for my Canon Powershot G6 and saw this item listed in Amazon "accessories."
Under product details they say, "Your product will be repaired if it breaks within three years of the date of purchase, subject to certain terms and conditions." I could not find the Terms and Conditions online. I called them and spoke to a customer service representative and a supervisor (Donald). I was told THEY CANNOT PROVIDE THE TERMS AND CONDITIONS IN WRITING BEFORE YOU PURCHASE THE PRODUCT. They'll TALK to you about them, but that's it. It's disappointing that Amazon would hook up with a company that refuses to disclose the details of the contract they are selling. If anyone knows of a reputable 3rd party warranty company for digital cameras, please post. I usually don't buy them, but . . . Gary Price
110 of 118 people found the following review helpful:
1.0 out of 5 stars
A TOTAL WASTE OF $,
By
This review is from: 3-Year Service Plan for Digital and Film Cameras (Electronics)
I agree with the previous review. I'm a firm believer in extended warranties, but if you can't find the terms, you can't trust them. My mother always said, "you get what you paid for", and the extended warranty on Ritz' own website is about 3 times this cost - but you know what you're getting and it's quality service. Skip buying thru a 3rd party and get the real deal from Ritz or Wolf directly. Better yet, take their web page into a brick & mortar store - they'll match the pricing and the store gets the credit for the sale.
37 of 37 people found the following review helpful:
1.0 out of 5 stars
Don't even think about it.,
By
This review is from: 3-Year Service Plan for Digital and Film Cameras (Electronics)
If there are no terms and conditions to view before you purchace this "service plan" they can pretty much pick and choose when and who they will assist, if they do at all. I just bought a Canon Powershot S80 and called the phone # provided for information regarding this service plan and to put it nicely I will say that I was irritated just from talking with their Q&A person. I dont even want to imagine what they would have put me through if I was trying to have my camera fixed. When I was talking to their Q&A person, he who sounded annoyed with me at best. I asked some "What If?" questions... For instance, I said, "What If my camera got rained on?" I phrased it that was intentionally. He retorted with "Well, it depends if it was "wear and tear" or "abuse". The person then went on to say something to the effect of "I dont know who would be the person that would determine whether or not it was wear and tear, but I cant tell you." Wow, thats a great help... CLICK
I would rather keep my 80$, it sounds like a loosely organized scam. If you are thinking about getting this "Parts and services" plan, just flush your 80$ down the toilet, at least that way you get to see it spin around a few times. Thanks for reading, Matt
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