Customer Reviews

My Check Writer Personal

5 star:		(0)
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2 star:		(1)
1 star:		(5)

 

 

I would give this software 0 stars if I could. I use Win2000 and orginally bought the software for Win95/98 after the sales guy told me it would work. It doesn't. Then I bought the correct software for my OS and I was able to install effortlessly. However, I cannot print blank checks or integrate it with Quickbooks2002. I tried the help pages, worthless. I am currently sitting on customer service for the past 20 minutes waiting to talk to someone, who knows when they'll answer? Oh yeah, if you need technical help, it's $... for the first 10 minutes and $.../minute after that. I just hope I can get my money back through their 30-day money back gaurantee. If I ever get to talk to anyone. DO NOT BUY THIS SOFTWARE!!! ...

This software program was easy to install, The instructions on designing new checks was a little confusing but after two attempts I was able to design my checks. However I could not get the software and my version of Quicken to integrate. Because of this and other incompatability problems with the software and my equipment I was unable to print checks. Troubleshooting through the software, or my version of Quicken proved to be of no help. Here is a list of the equipment and software I used: HP Pavillion, HP DeskJet 648C printer, Quicken Basic, and MyCheckWriter Personal Account.

I used the previous version of this product, but the old version is not compatible with NT, 2000 and XP so I upgraded. The software is exactly the same as the prior version except it now compatible with all versions of Windows. I could never get it to print anything though. One of the system requirements is a laser printer, but the prior version didn't force it, maybe this version does. The manufactuer's website offers no help, and actually the manufacturer claims that this version is still under development and has not been released yet, so I don't know what is being sold here.

My mom spent 2 hours trying to get this to print blank checks. When she couldn't figure it out I spent an hour working on it and looking online for clues with absolutely no help. I had to reinstall it to even get the "Greatland driver", whatever that is, to work. Then checks would never print. Total waste of time.

I have used check writing programs without trouble for a number of years. After a recent upgrade to XP, I bought My Check Writer-Personal because the box said that it was compatible with XP. Loading was easy, designing was more time consuming than I had time for. But the checks would not PRINT. I tried using the help menu and finally had to break down and call the "fee-based" help desk. It took several calls and several techs to tell me that they didn't think it would ever work with an ink-jet printer. Apparently the program is designed to work ONLY with lazer printers and the box did not make that clear. Since the product is advertised as a Personal edition (as compared to their business edition), it seems that the company should have made it inkjet compatible, since most home consumers have these less expensive printers. My final advice for home users--don't waste your money on this product!!

Like previous reviewers, I could not get the product to print and I have a laser printer! It has been a total waste of time. Customer support is practically non-existent. I've yet to hear from my last inquiry after the first support reply didn't work.