NW BELL 35828-M2 5.8 GHz Multi-Handset, 2-Line Phone System with Call Waiting Caller ID, Digital Answering System & Speakerphone

by Northwestern Bell

Product Details

• Product Dimensions: 10.8 x 11.2 x 5.5 inches ; 5.3 pounds
• Shipping Weight: 8.2 pounds
• ASIN: B0022RQ9BI
• Average Customer Review: 1.0 out of 5 stars  See all reviews (2 customer reviews)
• Date first available at Amazon.com: December 7, 2007

Product Description

 5.8 GHZ; 3-LINE BACKLIT LCD; EXPANDABLE UP TO 4 HANDSETS; 40-NAME/NUMBER CALLER ID MEMORY; DIGITAL VOICE ENCRYPTION SYSTEM; 5 RINGTONES; 75-CHANNEL AUTO SCAN; FLASH, LAST NUMBER REDIAL, PAUSE, HOLD & MUTE; HEARING AID-COMPATIBLE (HAC); HEADSET JACK; INCLUDES 2 HANDSETS; SILVER & BLACK

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

1.0 out of 5 stars worst phone ever, January 14, 2009

By 

Lory Pierre "bout" (St. Lucia) - See all my reviews
(REAL NAME)   

I too bought this phone for about $200 and this was a waste of time and money...battery life is terrible: range is really bad...save your money,do not buy this phone

1 of 1 people found the following review helpful:

1.0 out of 5 stars The Handset's Terrible, January 25, 2008

By 

JDA (Virginia) - See all my reviews

I bought the Excursion 35828A a couple of years ago for a home business. It wasn't cheap -- nearly $200 -- but it appeared to have the features I needed.

The base isn't bad. The handset is very weak; it's frequently very hard to hear the other party, especially if they're trying to keep their voice low. It doesn't matter where the base is or how far away the handset is, or how charged the handset battery is -- it's not a good handset.

One key shortcoming is that there's no way to switch back and forth between the handset and the speakerphone on the base during a call.

The manual is poor. It was obviously written by someone for whom English was a second language. Customer support is not good. I called once about the poor handset quality and was read the appropriate section in the manual by someone for whom English was a second language. They have a website, where the frequently-asked questions page is more stuff from their manual. The only contact for questions is their telephone technical support; you can't send an e-mail or ask a "live" question.

It's not a bad phone if you don't mind using the base unit all the time.