Customer Reviews

BISSELL 37604 Lift-Off Revolution Pet Bagless Upright Vacuum Cleaner with Detachable Canister, Silver

5 star:		(33)
4 star:		(19)
3 star:		(11)
2 star:		(16)
1 star:		(34)

 

 

We had a Dyson it did terrible job on wood/tile floors - gave it to thrift shop. So we purchased 3 vacuums over the last month (Hoover S3765-040, Hoover U6630-900, and a Bissell 37604) from local big box stores. Sorry Amazon too much risk buying expensive items from you when you do not how they will work. The best by far is the Bissell 37604. It is the only one that we did not have to use a stick vacuums to clean the floor where the dogs sometimes sleep. It was the very best on the indoor/outdoor carpet, area rugs, and the tile. Also it is very easy to use and clean. Shows that you do not always need to spend a lot of money.

With numerous cats and three retrievers, we had given up on getting rid of animal hair. We saw a review of this and gave it a try. The vacuum has excellent suction and does an excellent job of picking up fine and heavy pet hair (and everything else!) The lift-off canister feature is very handy for chairs, drapes, stairs, blinds - you name it. It is extremely easy to empty (just dump the cup)and works well on shag and "flat" carpet, as well as wood and vinyl floors. We saved considerably by buying through Amazon - especially with no tax and free shipping. Time will tell if this is a reliable product, but for now, I'm delighted.

This is the best vac we've had, and we've had at least 5, most of them Hoovers.We bought it to replace a Hoover that was wearing out,and with 3 cats,my allergies and my wife's asthma,we are very very satisfied with this vac, it's the best one we've ever had, and that is over 40 years.I just wish we had had it before now.It is definitely worth the money.It's quiet, it's easy to get around with, not heavy, and you can take off the canister for those tight spots, or stairways.I would buy it again without question.

So I have a 5+ y.o. Dyson animal. It makes dh very angry that it has lost suction. B/c I have good reason to believe he is either 1) going to smash it or 2) send it to get looked at, I bought this to live upstairs for the inevitable day the dyson disappears. So be warned, I am directly comparing it to the dyson which DID lose suction.

Pros:
-Removable canister - hello! Awesome for the cars and stairs - a 15 amp portable, unheard of!
-Woopidy doo - the rollers can be turned off at the touch of an easily accessible button (better for hardwood)
- all the attachments, like, attach to the vac (serious pet peeve of mine with the dyson)
- headlight (I like the feature, but doubt it is actually useful)
- very low profile in the front (e.g. it actually slides under my footboard without me having to Atlas to heave it up).
- Acceptable suction (it picked up way more than the ailing dyson)
- 3 filters
- Filter cleanliness indicator for upper replaceable filter
- canister sucks the dirt to the side, which seems to limit it getting in to the upper (non-washable) filter
-Price - it is a bargain seeing as it is worth 1 vacuum + 1 hand vac

Cons:
-What! Small, small canister - seriously I though the whole front was the canister, but it is TINY (like 1/3 of the Dyson's size) -1 star for this
- I dislike that the canister is open when you pull it out, the dyson's closed system is a much, much better design
- a little worried that the 3 prongs the lift-off canister attaches to may be damaged easily
- Color - I like my crazy green and purple color scheme
- weight - I think it is okay seeing as I am going to use it upstairs, and remove the canister for the stairs, and keep the dyson to do the downstairs, but I would be mighty irritated at hauling this sucker (pun intended) up and down the stairs.
-After doing my bedroom (and not filling up the canister 100%) there was already some dust visible in the upper filter. That's worrisome.

Vaccum worked well for about three months, then loses suction and falls apart. Too many parts clog easily even with constant cleaning. Filthy vaccum. Dust gathers and pours from every crevice when dumping. Overheats after vaccumming one floor. Pet attachment that runs via suction power stops working all the time. Have to completely disassemble and clean vaccum to get working again and then only last for maybe a week. Lock that releases handle broke after 6 months so now bottom flops down every time you pick it up dumping dust all over carpet. Even $180 is an investment for me and I took good care of this vaccum. Not recommended in general - but especially for homes with wall-to-wall carpeting that requires heavy use.

I bought this vacuum to replace one that didn't work well with carpet - this one is fantastic - very mobile, etc. and the amount of "stuff" it got out of my carpet was amazing!!! It was like having a 3rd dog there was so much fur. The noise level wasn't bad, either

Why isn't it a 5? The extender wand broke the first time I used it. If I could have brought it back I would have (but it was obviously used and I felt like a chump if I would do something like that)

I have 4 cats and a dog and my last vaccuum broke after less than a year. One of my cats has long hair that sticks to everything and does not vaccuum off easily. This vaccuum grabs that hair and sucks it up with no problem. It is very versatile and easy to use. The attachment grabs pet hair from upholstery and doesn't let it go. The lift off canister is great for doing stairs and locks back into place with no problems. The dirt cup is easy to empty and put back into place. It was well worth the money paid.

I love this vacuum!! I replaced my old Hoover with this model. We have 2 dogs, a cat, and a rabbit that all shed. I was amazed the first few times that I vacuumed. It picked up so much dirt, hair, fuzz etc.!! Apparently, my old vac wasn't doing much of anything. We had new carpet put in a few months ago and it is still shedding terribly. I think this is what killed the old Hoover. With the new vac, I can empty the canister when it's full so it keeps cleaning. The lift off feature is what sold me on this model. It makes toting it around to do the steps much easier. The turbo brush doesn't work as well as I'd hoped, but is acceptable.
I really like that most of the filters can be cleaned. It's very quick and easy. The best feature is that for weeks the kids argued over who got to use the new vacuum!! :)
Update after one month: Ok, the honeymoon is over. I still like this vaccuum, but no longer "love" it. My complaint, the hose clogs very easily and is a pain in the butt to clear. Sometimes it has to be cleared a few times during a session. This is annoying. I finally found that a bamboo stick works well to unclog it. When it's all clear, it works very well.

The vacuum itself does a great job on my carpets and picks up way better than my equivalent Hoover. My disappointment comes from the attachments. The lock on the extender arm broke with the second use. The suction brush attachment stops working every time I use it on the stairs and we have to get out the screw driver, take it apart and unclog it. The canister goes on and off easily. I always manage to spill some dirt while emptying it. The canister is very small and with 2 dogs, I have to empty it after cleaning every room.

Complaints aside, I still turn to this vacuum before my others because it can really suck up the dirt and hair.

I am amazed at all the positive reviews here. This is the worst vacuum I have ever owned. I only gave it the one star because Amazon would not let me print the review with zero stars.

I previously had a $40 Dirt Devil for 8 years before it konked out on me and friends told me the new models were not as good, so I went and bought a "real" vacuum - this one - 2 months ago. It doesn't do 10% of the job my Dirt Devil did. I have 8 pets - all caged variety - and this vac does NOTHING to make my life easier. It does not pick up feathers or wood chips or shedding fur.

The attachments are constantly falling off the unit while I am pushing it around, and if I use the hose the entire vacuum will fall over on top of me. There is no elasticity to the hose. One might think this is due to the overwhelming suction. No - just a too-short hose.

The bare floor setting did not work at all when I got it, and when I wrote to Bissell they sent me "free of charge" a handheld bare floor attachment. This worked great, until I detached it and everything I had just picked up spilled out of the tube all over the floor. I had to pick it all up by hand. Whenever I use the bare floor attachment now, I have to gently pull it off, walk to the trash can, and shake the contents out because none of it makes it into the cannister.

I spend more time unclogging the hose than I do cleaning my house.

I am typing this on Christmas Eve after spending the last 4 hours readying my home for company tonight, and the vacuum made me so angry that I decided to take the time to write my review.

This morning I put Carpet Fresh powder on the floor and it took me over 15 minutes to vacuum it all up. POWDER?? IT CAN'T PICK UP POWDER???

Naturally it is too late to return it, since I kept thinking it would miraculously decide to work some day. But if I had my way, it would be at the curb before the day was over and hopefully no one would pick it up thinking they found a treasure. I might just do that and go buy myself a Dirt Devil Friday while they are still on sale for the holiday. At least if it doesn't work I am only out $40 rather than $200.