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$39.99 @ K- Mart; Dirt 3 from June 12 - 18, 2011

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Showing 1-5 of 5 posts in this discussion
Initial post: Jun 12, 2011 1:49:30 AM PDT
Waldo says:

Posted on Jun 20, 2011 2:50:42 PM PDT
Kuri says:
Placed an order at their sale price last week while it was still listed as stock on the Dirt 3 page. I received an email from Kmart today stating there was an error and the order has been cancelled. Called in, not a problem on my end but they used the "Item is Out of Stock" so it has been cancelled BS excuse. In the decades of my mail ordering experiences, I've never had an order cancelled because they were 'out of stock'. The norm is for the retailer to ask if you want it cancelled, not canceling it on your customer to 'get away from selling the item at the sale price'.

Stay classy Kmart, saving $10 just lost you a customer for a lifetime. Its the principle for me, nothing more.

Posted on Jun 20, 2011 3:02:57 PM PDT
Last edited by the author on Jun 20, 2011 3:03:38 PM PDT
Waldo says:
Wow, that's bullcrap! You should have put up a fight and tell them you are going to report them to the Better Business Bureau. I've done that before and got what I wanted! :)

In reply to an earlier post on Jun 20, 2011 8:41:20 PM PDT
Kuri says:
Oh I don't think its over Greg. It seems like a waste of time to argue over several bucks but I will follow up with them. We'll see if they'll honor their sale price when they get it back "in stock".

BTW, thanks for the heads up on the sale, I appreciate it!

Posted on Jun 27, 2011 5:23:35 PM PDT
Kuri says:
Well, the Kmart/Sears call center supervisor in Manila didn't seem to care about honoring the sale price. Bye bye Kmart;)
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Participants:  2
Total posts:  5
Initial post:  Jun 12, 2011
Latest post:  Jun 27, 2011

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