Customer Reviews

40 Bottle Digital Wine Cooler

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1 star:		(2)

 

 

Two years after buying the unit the compressor went out. I called their office in Florida and was told by a VERY rude "customer service" rep. that there is nothing they can do. She said the compressor is warranted for five years but I have to have in removed it and ship it to them for replacement. Unbelievably she could not recommend a single repair shop in Arizona that worked on Avanti's. I called several shops and they all said the Avanti's are sealed and I was looking at about a $900.00 repair (for a cooler I paid $650 for) and a minimum of six weeks until completion. I'm buying another unit however; I will never buy another Avanit!

I bought one of their wine coolers. It broke within a few months. After two months of fighting, they finally replaced it. That one broke too and is leaking freon. Now they are saying it's out of warranty and they won't cover it. Most fridges have a 2-5 years on the basic system. Avanti offers 1. Most fridges are repairable - the smaller Avanti's come as a SINGLE UNIT and cannot be opened up and repaired. I would avoid these folks if at all possible -- buy someone else.

After 4 months my Avanti wine cooler stopped working. All the refrigerant leaked out. I wanted to return it to the dealer, but they wanted nothing to do with any return. Avanti did send a service person to fix it under warranty, but he was not hopeful that parts would arrive anytime soon and told me to be prepared to wait for awhile. Keep your money and look at other brands.