They had to have made at least 50 TV camera "takes" of this product cracking an eggs because, let me tell you, it fails 80% of the time! It breaks the yoke; it doesn't work well on small eggs, you really need to use extra large eggs with it - then it doesn't separate wide enough for the yoke to fall out; and it breaks the yoke in the process of cracking the egg, most of the time. And the "yoke catcher" for egg whites? Hah! It can't catch the yoke if it's broken because the yoke's liquid volume being greater than the catcher's capability. And, egg shell does occasionally fall into the bowl. For $20.00 it's the most expensive piece of junk AS SEEN ON TV!!! Please, save yourself some cash, aggravation, and don't even waste your time trying to get a refund, because it just ain't happening! After dozens of attempts to crack an egg like shown on TV, I made it a true EZ Cracker...because I easily cracked it to pieces and threw it in the trash.