- Hardcover: 167 pages
- Publisher: Amer Society for Quality; Rev Sub edition (August 1995)
- Language: English
- ISBN-10: 0873893484
- ISBN-13: 978-0873893480
- Product Dimensions: 9.1 x 6.1 x 0.7 inches
- Shipping Weight: 1 pounds
- Amazon Best Sellers Rank: #7,103,717 in Books (See Top 100 in Books)
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