ISO 9001 2000 Explained [Hardcover]

Charles A. Cianfrani (Author), Cianfrani (Author)

Book Description

ISBN-10: 0873895088 | ISBN-13: 978-0973895087 | Publication Date: February 2001 | Edition: 2

As we begin this millennium, the ISO 9000 family of quality management system standards has been updated to reflect a more modern understanding of quality. Originally the ISO 9000 standards were thought to be primarily a technical discipline. Today, an increasing interest in these quality standards by more non-traditional organizations has created the need to revise ISO 9000 to ensure that the needs of users around the world are met. ISO 9000:2000 represents the first major revision to the quality standards since its initial issue. Written by individuals that actually contributed to the development of the revisions, ISO 9001:2000 Explained, Second Edition is the perfect companion to the new standard. Featuring the exact text of the ANSI/ISO/ASQ Q9001-2000 standard, it will help clarify the changes in presentation, terminology, format, and requirements to quality professionals in any industry.

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From the Publisher

FEATURES INCLUDE:

The exact text of the ANSI/ISO/ASQ Q9001:2000 standard.

Explanations of the meaning and intent of the requirements of ANSI/ISO/ASQ Q9001:2000.

Discussions on the requirements as they relate to each business sector.

Includes a list of audit-type questions to assist an organization in appraising their compliance with the new requirements.

About the Author

Charles A. Cianfrani is the U.S. Expert representative to ISO/TC 176/SC2/WG 18, the Working Group that wrote ISO 9001/4:2000. He is Managing Director of the Customer Focused Quality Group, at ARBOR, Inc. in Media, PA, and has led implementation of ISO 9001 compliant processes on five continents. He is a Fellow of ASQ, holds BS, MS, and MBA degrees and is an ASQ CQE, CRE, CQA, as well as an RAB Certified Auditor. Cianfrani can be contacted at [e-mail] .

Joseph J. Tsiakals is the medical device technical expert on the ISO/TC 176 writing team for ISO 9001:2000 and previously was the lead U.S. Expert representative for the development of ISO 9001:1994. He is one of the founding members of the ISO Medical Device Quality Committee and has more than 25 years experience in quality management and engineering. He is director of Corporate Quality Assurance for Amgen, Inc. Mr. Tsiakals is a member of the board of directors of the Registrar Accreditation Board. Tsiakals can be contacted at [e-mail] .

John E. (Jack) West is chairman of the U.S. Technical Advisory Group for ISO/TC 176 and Lead Delegate for the United States to the International Organization for Standardization committee responsible for the ISO 9000 family of quality management standards. He is a quality excellence business consultant with over thirty years of experience in various industries around the world. West can be contacted at [e-mail] .

Product Details

• Hardcover: 216 pages
• Publisher: ASQ Quality Press; 2 edition (February 2001)
• Language: English
• ISBN-10: 0873895088
• ISBN-13: 978-0973895087
• Product Dimensions: 9.1 x 6.2 x 0.8 inches
• Shipping Weight: 1 pounds
• Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #350,234 in Books (See Top 100 in Books)

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50 of 56 people found the following review helpful:

5.0 out of 5 stars ISO 9001:2000 Explained, April 8, 2001

By 

Judith E. Luchsinger (Lakeport, CA United States) - See all my reviews

This review is from: ISO 9001 2000 Explained (Hardcover)

Quality managers, people considering implementing a Quality Management System and those who simply want to learn what ISO is and what it means, will find this book invaluable. It contains the newly adopted ISO 9001:2000 standard text and clear explanations of the requirements of each clause in practical terms. The authors provide examples of the application of the clauses for manufacturing, hardware, software and service organizations. They also clarify where additional requirements have been added or requirements deleted.

The audit checklists that follow the explanation of each clause will be useful to everyone: to those implementing a new system and to those with a system certified to the 1994 standard who may want to get a quick read of what they will need to do to transition to the 2000 standard.

8 of 10 people found the following review helpful:

5.0 out of 5 stars Worked for me, October 16, 2002

By 

Steven Heinje (Spokane, WA United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: ISO 9001 2000 Explained (Hardcover)

I went to the library to screen for authors and bought this book along with some others. I work in the Chemical Process Industries
and found it gave me tips on how to apply the standard in my situation. It seemed like the reasonably lengthed prose had depth. Reading the whole thing tipped us off to weakeness that sure-n-nuff the audit pointed out. It the books I've handed to my employees.

1 of 1 people found the following review helpful:

2.0 out of 5 stars Hardly Explained, February 16, 2008

By 

Robert M. Callender - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: ISO 9001 2000 Explained (Hardcover)

I find it amazing that there were 3 other 5 star ratings for this book. While the authors do make an attempt to explain the requirements, for the most part, they take the cryptic ISO requirements and rewrite them in an equally cryptic fashion. Even the format of the book leaves much to be desired. The attempt at further explain by appending each section with definitions doesn't help. At least you get a free broken version of the standard. I'm going shopping for a better explaination.