Customer Reviews

ISO 9001 2000 Explained

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(0)

 

 

Quality managers, people considering implementing a Quality Management System and those who simply want to learn what ISO is and what it means, will find this book invaluable. It contains the newly adopted ISO 9001:2000 standard text and clear explanations of the requirements of each clause in practical terms. The authors provide examples of the application of the clauses for manufacturing, hardware, software and service organizations. They also clarify where additional requirements have been added or requirements deleted.

The audit checklists that follow the explanation of each clause will be useful to everyone: to those implementing a new system and to those with a system certified to the 1994 standard who may want to get a quick read of what they will need to do to transition to the 2000 standard.

I went to the library to screen for authors and bought this book along with some others. I work in the Chemical Process Industries
and found it gave me tips on how to apply the standard in my situation. It seemed like the reasonably lengthed prose had depth. Reading the whole thing tipped us off to weakeness that sure-n-nuff the audit pointed out. It the books I've handed to my employees.

I find it amazing that there were 3 other 5 star ratings for this book. While the authors do make an attempt to explain the requirements, for the most part, they take the cryptic ISO requirements and rewrite them in an equally cryptic fashion. Even the format of the book leaves much to be desired. The attempt at further explain by appending each section with definitions doesn't help. At least you get a free broken version of the standard. I'm going shopping for a better explaination.

This book has a very good explanation of ISO 9001:2000 standard. It has several examples to understand how to apply the standard's requeriments. Also, the audit check list is a high value reference at the end of each requeriment. It has helped me in my consulting and training job. However, I would recommend Ch. Cianfrani to develop the "process interaction" requeriment (using graphs), for next edition.