The third edition of the book also includes: + A description of the benefits of ISO 9001 conformity + A detailed calendar of events for gaining registration + A discussion of the scope of registration + Advice on choosing a registration agency + A detailed description of the changes made to the Standard in 2000 + Discussions on processes, process management, and a generic process framework + Hints on writing procedures documents + A practical introduction to measuring customer satisfaction + A description of the quality management principles that form the basis for the standard + Recommended reading + A bibliography, glossary, index and more.
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Most Helpful Customer Reviews
17 of 20 people found the following review helpful:
5.0 out of 5 stars
A great help.,
By Ed Thompson (Largo, FL) - See all my reviews
This review is from: ISO 9001, The Standard Interpretation (Paperback)
I have reviewed the Third Edition of ISO 9001, "The Standard Interpretation", that explains ISO 9001:2000 and found it to be an excellent reference and guide for implementing ISO 9001:2000. Each area of the standard is explained in layman's terms, with examples and checklists that are easy to understand. Mr. Beaumont has done it again! He has interpreted the new ISO 9001:2000 Standard in a way that is simple, easy to understand, and full of examples pertinent to today's business world. His Standard Interpretation includes a valuable checklist for companies that are implementing this new Standard. His guide is excellent and I would recommend it to any company implementing the new Standard.
5 of 5 people found the following review helpful:
5.0 out of 5 stars
ISO 9001, The Standard Interpretation,
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This review is from: ISO 9001, The Standard Interpretation (Paperback)
A quick read and easy to follow manual. The explanations and straight forward approach to the meaning and purpose of the various parts of the standard make this an easy to use reference.
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