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11 Reviews
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12 of 13 people found the following review helpful:
5.0 out of 5 stars I Love This Phone!!!
Just got this phone about a month ago and the honeymoon is on. This is the best cordless phone I have ever had. I love the dual keypad and speaker. Very convenient since I check my office voicemail frequently and was so tired of picking up the receiver every time to do so. More importantly, this phone has excellent voice quality/reception with superb range. I've...
Published on August 22, 2002 by FXO

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11 of 11 people found the following review helpful:
1.0 out of 5 stars Poor handset sound quality
I bought this phone assuming that I could not go wrong buying an AT&T phone. Alas! Compared to other phone brands I used (Uniden and Vtech), this phone has the worst handset sound quality. The handset sound becomes overmodulated that I could not understand the other party. My ears maybe sensitive. So far, I didn't have the same problem on the speakerphone. I returned...
Published on September 27, 2002 by jetb


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11 of 11 people found the following review helpful:
1.0 out of 5 stars Poor handset sound quality, September 27, 2002
By 
jetb (New York, NY USA) - See all my reviews
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I bought this phone assuming that I could not go wrong buying an AT&T phone. Alas! Compared to other phone brands I used (Uniden and Vtech), this phone has the worst handset sound quality. The handset sound becomes overmodulated that I could not understand the other party. My ears maybe sensitive. So far, I didn't have the same problem on the speakerphone. I returned this unit and changed it with a Uniden. Has more features (caller ID) than this phone and at the same price.
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12 of 13 people found the following review helpful:
5.0 out of 5 stars I Love This Phone!!!, August 22, 2002
By 
FXO (New York, NY) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
Just got this phone about a month ago and the honeymoon is on. This is the best cordless phone I have ever had. I love the dual keypad and speaker. Very convenient since I check my office voicemail frequently and was so tired of picking up the receiver every time to do so. More importantly, this phone has excellent voice quality/reception with superb range. I've walked all over the house with it and into the front and back yards without even a hint of static or a fading signal. In fact, I have not yet walked far enough away from the base to find out what the full range is. I only use one phone line so I can not comment on the second line, but I expect it is as high quality as the rest of the phone. It charges very quickly and holds a charge very well. I can not think of one complaint I have about this phone. Well worth the price in my opinion.
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7 of 7 people found the following review helpful:
5.0 out of 5 stars VERY GOOD, September 19, 2002
By 
Tiffany Davis (Sylvania, GA United States) - See all my reviews
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I have used many phones in our business warehouse that have yet to top this phone. The sound is very clear outside away from the building and works well under metal top buildings.
I give it a 10 and we have used every phone under the sun.
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6 of 6 people found the following review helpful:
4.0 out of 5 stars Needs a Mute button on Handset!, September 13, 2002
By A Customer
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I've owned this phone for a good 6 months, and use most all the features weekly.. I enjoy the wonderful clarity, range and volume controls.. However... every once in a while, it shows someone being on line 2 when there would only be someone on line 1.. hmm..not good when hubby is on line 1 and I want to connect to the internet on line 2..have to go to the base and manually disconnect line 2. the only other gripes I have is that you have to press the hold button in order to switch from speakerphone to handset, and it definitely needs a mute button on the handset. Otherwise this phone serves me quite well during my weekly conference calls.
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5 of 5 people found the following review helpful:
3.0 out of 5 stars An Amended Review, Phone Is Just OK, March 15, 2004
By 
FXO (New York, NY) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I lauded this phone in an earlier review but felt compelled to amend that praise after using for eighteen months.

I still like the phone's features but find that clarity has become a big issue for me when using this phone. I often have trouble understanding what others are saying, especially if they are also speaking on a portable phone. Clarity when others are on cell phones or land-line phones is a little better, but still not great.

This is not a problem I had when I first started using the phone and there are no problems with the phone lines into my house (I've checked). I've given this phone as a gift to my parents, and they have had some of the same clarity issues as well so I do not think the difficulties are unique to me or my hearing (which is fine). Problems understanding are especially pronounced if the other person is speaking in a low tone of voice or whispering.

After my earlier, glowing review, I had to revise what I said. This phone is just OK. I still use it, and the clarity problems are not bad enough for me to purchase another phone at this time, but they can be annoying. Just wanted any readers to be aware that my opinion has changed after using the phone for a while.

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7 of 8 people found the following review helpful:
2.0 out of 5 stars poor sound quality, June 20, 2003
By A Customer
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
As i move around my apartment the phone would buzz and hiss. About 9 months after I got it loud cracking static could be heard even when I am close to the base unit. The sound quality is very very poor.
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3 of 3 people found the following review helpful:
2.0 out of 5 stars Poor sound quality, February 21, 2004
By A Customer
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
This was the only white, cordless, 2-line, wall-mountable phone I could find (and I think I searched everywhere) which is why I bought it. But the sound quality is so poor as to be almost unusable. Someone described it as overmodulated, and I think that's accurate. There's not a whole lot of static (although more than there should be), but the voice sounds like it's been run through a "robot voice changer" toy. Well not that bad but you get the idea. And people on the other end ask me to repeat myself often so it seems to be both ways.

We have it in the kitchen and only use it to answer calls and then go to another phone to talk.

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7 of 9 people found the following review helpful:
5.0 out of 5 stars this phone is really cool! It's a must buy!, July 6, 2002
By 
Erica C (Decatur, Georgia United States) - See all my reviews
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I have actually had this phn, for a couple of months. The features are great and the color is different in a great way. The dual keypad is really helpful. I'm now looking for a second phone for my bedroom, and am considering getting another. I have not had a problem with this phone to date. Great look and a great price. I give it two thumbs up!
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2.0 out of 5 stars You get what you pay for, April 5, 2005
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
This phone is fine for receiving phone calls. There is a reason it was only $40 for a 2 line cordless phone -- it is not a tone phone, but a pulse phone. If you call a business that has an extensive voice mail phone tree, you can not get the phone to recognize your entries, unless you remember to put in some code in the process of the phone call. So . . . in short, if you need a 2 line phone for receiving phone calls only, think about this one. If you call businesses that instruct you to dial 2 for customer service, etc., spend the extra money and buy another phone.
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5.0 out of 5 stars This phone is great!, March 10, 2004
This review is from: AT&T 9312 900 MHz Cordless 2-Line Speakerphone with Dual Keypad (Dove Gray) (Office Product)
I just bought this phone but am back for another one to save for the future. I've had a lot of two line phones but this one is the best by far. Easy to use. Convenient controls. Just a pleasure. Prior to this one I used a much more expensive Pansonic and it was never as good as this AT&T.
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