AT&T 972 2-Line Speakerphone with Caller ID (Black)

by Advanced American Telephones

Product Details

Product Manual [469kb PDF]

• Item Weight: 2 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B00005B97K
• Item model number: 972
• Average Customer Review: 2.6 out of 5 stars  See all reviews (8 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: September 4, 1999

Product Description

Amazon.com Product Description

Perfect for your home or office, this two-line phone from AT&T is loaded with convenient features. Caller ID with wall waiting lets you see who's calling even when you're talking to someone else (requires subscription to caller ID and call waiting through your local phone company), and the four-line LCD shows caller ID information for both lines at the same time.

A built-in speakerphone and headset jack permits hands-free use and supports three-party conferencing for quick and easy conference calls. A data port for line two adds flexibility, while two distinctive ring tones and separate ringer volume controls for each line make it easy to tell which line is ringing.

This phone has a 99-number caller ID history, 18 speed dial presets, display-and-dial, message waiting indicator, English and Spanish language options, a line status indicator, tone and pulse dialing, programmable pause, hold, mute, flash, and redial. It is backed by a one-year warranty.

Product Description

972 Two-Line, 3-Way Conferencing Speakerphone with Caller ID
LCD Display
Memory Presets18
Redial/Hold/Mute
Caller ID Memory
Call Waiting/Caller IDRequire subscribing to local phone company services.
Computer Data Port
Headset Port

Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful:

4.0 out of 5 stars Nice phone, headset needs help, January 16, 2003

By 

Zeus (Garland, TX USA) - See all my reviews

This review is from: AT&T 972 2-Line Speakerphone with Caller ID (Black) (Office Product)

I actually purchased this phone at a Sam's wholesale warehouse (same price as here), where it comes with lots of nice features. Besides the standard features, such as speakerphone, LCD display (which also shows the current time), new call lights, speed-dial, etc it has something new that many phones don't, a headset button.

A headset actually plugs right into this unit, and if/when the phone rings, you can put on the headset and hit the headset button to answer, WITHOUT having to pick up the HANDset. Now that's real nice.

About the only reason this did not get 5 stars had to do with the QUALITY of the headset itself that came with the unit. The directional mike does not work very well, making you sound muffled. It's still quite usable, just that's the only ding was for the quality of the headset itself. I have not tried another headset to see if this would work. The unit is also a lot lighter than normal, which seemed odd as tradtionally AT&T phones usually had more weight behind them, giving them a feel of sturdyness.

On a whole, I would recommend this unit to others. Especially for the price.

11 of 12 people found the following review helpful:

1.0 out of 5 stars What a dissapointment!, April 10, 2003

By 

David W. Schuessler (Seven Hills, Ohio United States) - See all my reviews
(REAL NAME)   

This review is from: AT&T 972 2-Line Speakerphone with Caller ID (Black) (Office Product)

I purchased this telephone based on the features, and the name (AT&T). There was a time when you could buy any AT&T phone and be assurred of it's quality. Not any more! The hand set gives an echo to every word I speak, making it very unpleasant to use. People on the other end tell me I come across fine, but hearing your own words reverberating in your ears while speaking is very bad indeed. I'm returning this product. Save yourself the return trip to the store, or return postage, and buy something else.

7 of 7 people found the following review helpful:

5.0 out of 5 stars Great home office phone for the price, April 14, 2003

By 

Mortgage Guy "richa65" (Duluth, GA USA) - See all my reviews

This review is from: AT&T 972 2-Line Speakerphone with Caller ID (Black) (Office Product)

I was looking for a phone for my home office. Needed to look nice and something under $200. I was going to go with the Polycom, but it received many poor reviews. I decided to give the AT&T a shot.

First of all, it looks great sitting on the desk. It's well built and has a good weight to it. It won't come sliding across the desk when you pull the handset. The caller ID feature works perfectly with call waiting and is invaluable to me. The display is excellent - large, very readable and very intuitive. Buttons are of good quality and surprisingly well-placed. After using the phone for a day, I felt like I had been using it a year.

The speakerphone is of decent quality, but like most other speakerphones, it's best for listening in on a conference call or sitting on hold. The headphone port and button are wonderful and work quite well. The quality while using the handset is also good. I have almost zero complaints with this phone.