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A Manager's Guide to Virtual Teams Hardcover – August 17, 2011
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“…an indispensable source of the best information for forming, managing, and continuing the effectiveness of virtual work teams.” --Blog Business World
“…excellent primer on creating a virtual team that is productive, effective, and cost efficient…ought to be required reading for company executives.” --Inland Empire Business Journal
"...a virtual roadmap for team managers who want to make nearly unlimited access to global talent gel in reality.” --IIE Industrial Engineer magazine
“…a must-read for anyone who works virtually or interacts with others who work virtually. And these days, that seems to be just about everyone.” --CIO Digest
With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success:
• Trust and Accountability. Ten tips for creating trust within and across virtual teams
• Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations
• Conflict Management. Examples, case scenarios, and resolution strategies
• Deliverables. How virtual teams can get their work “out the door” faster and better
A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together—even if they’ve never met.
More About the Author
She has written numerous articles and authored four books on related management topics: A Manager's Guide to Virtual Teams, Communicating Through a Global Lens; Work Your Network; TOPS Managing Up.
Ms. Zofi is a frequent guest speaker to professional organizations, business societies, and board groups, and has served on the faculty of New York University since 1995. Most recently she taught Virtual Teasms and Global Communications with the Paul McGhee Division. Yael has been featured in Forbes, Business Week, Halogen Talent Management, All Business, Entrepreneur and Bloomberg.com. Her latest book, A Manager's Guide to Virtual Teams, was released last year.
She lives in Brooklyn, New York with her husband and two daughters and loves learning and adventure. For further information, visit www.aim-strategies.com or email: firstname.lastname@example.org.
Top Customer Reviews
As a co-founder of Desktop Anywhere in 2001 I am a long time believer of the huge benefits and profound opportunities available to those who best leverage this new Digital World. I also know how challenging such a change is for businesses and the people behind them.
On the surface it might seem that moving to Virtual Teams is not so different than managing people pretty much like you do now. I can tell you from years of experience that this is not the case. Many of the same dynamics that are so critical to collaboration are highly amplified when you add the virtual element. Team dynamics like authenticity, credibility and trust need to be planted, farmed and harvested differently than teams physically together. Your results with virtual teams will reflect your preparation and execution and winging it is not a good strategy.
And Virtual Workers are "Green" too. The more we have our teams work effectively free from location constraints the less infrastructure, oil, electricity, office space, etc. that we will use. Work/life balance can be greatly improved too. There will even be less congestion on the highways.
This does not mean that going to virtual teams means sub par results. On the contrary, managed correctly, results can be significantly improved when the execution is correct. One of my favorite teams used Web meetings when we were in the same office just a wall away from each other.Read more ›
Treating team members as “customers” has provided me a different perspective in the preparation for my team interactions and helps me to listen more effectively, particularly on conference calls and team meetings. Doing so is helping me frame my discussions and non-verbal aspects (when meeting face-to-face) in a way that puts more emphasis and value on "them" and less on my process or me. The impact is less stress, higher collaboration and better solutions.
I have recommended Yael’s book on Virtual Teams to the other managers I deal with to help them manage more effectively with their “virtual” teams as well as be more deliberate with their local reports.
Operational Excellence Team Leader
Most Recent Customer Reviews
Excellent book and reference material for any virtual team leader.Published 2 months ago by Michael Brown
There are 3 words that spring to mind on reading Yael Zofi's "A Manager's Guide to Virtual Teams" - Practical, Insightful, & Comprehensive, and I'm tempted to use the... Read morePublished 7 months ago by Krish Iyer
So, this book is written very well and readable for the average non-high tech person because it's focus is on the PEOPLE. Read morePublished 8 months ago by Sherri C. King
We all know some of the problems with virtual teams but this book brings up a few interesting subpoints. A good quick readPublished 11 months ago by Brian D. Williams
In reading this book, thus far, it is a great read. Your approach reminds me of using the MS Projects Application. Read morePublished 15 months ago by Dr. Edward R. Harwell
This text was an exercise to see how many different ways one could say that eatablishing "trust" was the key to virtual team management. Read morePublished 15 months ago by M. D. Markle
For anyone who has to manage a virtual team this provides a good step by step way to ensure increased productivity and collaboration.Published 20 months ago by Brad