The second edition of The AMA Handbook of Business Letters is a complete, authoritative tool kit for writing effective business correspondence. It gives you succinct guidelines to grammar and style, plus hundreds of model letters to handle every situation that crops up in business today. And the model letters are not only pre-written, they're pre-typed. Just flip the attached diskette into any computer, and all the letters are at your disposal - keyed in and ready to go.
Book Description
Editorial Reviews
Review
If you're really clueless, lazy, or ... crazy like a fox, AMACOM offers 365 model letters for virtually every business situation. -- Herald-Miami, Florida July 1, 2002
Review
Joyce Lain Kennedy, nationally syndicated columnist: "Of the countless books on how to write business letters, a thoroughbred emerges from AMACOM Books, the publishing arm of the American Management Associations. The AMA Handbook of Business Letters not only covers virtually every business situation in more than 365 ready-made, customizable letters, but packs a CD-ROM to help you crank out a letter as quickly as you can look it up in the book and load your computer. For every business person who hates to write letters, this is what you want for your birthday."
--This text refers to an out of print or unavailable edition of this title.
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Most Helpful Customer Reviews
13 of 14 people found the following review helpful:
5.0 out of 5 stars
tremendous resource for business people,
By A Customer
This review is from: The AMA Handbook of Business Letters (Paperback)
The model letters in The AMA Handbook of Business Letters are a godsend. And they come on a disk that's included with the book. Better than impersonal form letters, these models let you adapt to your own situation and send off the best correspendence you can imagine. There's also a great primer on writing and grammar, plus handy appendices of words to watch, common punctuation snafus, and a list of free grammar hotlines you can call around the country. Well worth the price. I'd buy it for my whole sales force.
17 of 20 people found the following review helpful:
4.0 out of 5 stars
Disappointed with outdated disk,
Amazon Verified Purchase(What's this?)
This review is from: The AMA Handbook of Business Letters (Paperback)
I was excited to get my book in the mail, however, when I opened the disk that came with the book it was for Wordperfect 5.1 & MS Word 2.0. I have contacted the publisher in regards if there is a newer disk because I like many others use WordPerfect 9 and Microsoft Word. I received instructions that I can not get to work in DOS or Windows. One of the reasons I purchased the book was to get the disk and sample letters! What a disappointment! I have a disk I cannot use at this point. Buyer's Beware!
8 of 9 people found the following review helpful:
5.0 out of 5 stars
yes, yes, yes,
By A Customer
This review is from: The AMA Handbook of Business Letters (Paperback)
I'm in the business of teaching writing to business professionals and this book is a godsend. The instructional material up-front is right on, the useful appendixes at the end of the book are great (especially the grammar hotline directory which guides readers to grammar helplines throughout the country), but the greatest value are the model letters themselves. Plus the book comes with a software diskette that has the templates for all the model letters. This is great stuff
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Key Phrases - Statistically Improbable Phrases (SIPs):
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sample letter, semiblock format, letter writer thanks, public relations letters, congratulating employee, customer service letters, congratulating someone, writer briefly, inside address, complimentary close, simplified format, credit privileges, letter reader, temporary credit, identification line Key Phrases - Capitalized Phrases (CAPs): (learn more)
New Jersey, New York, The Armchair Reader's Review, Bethany Bagel Company, West Main Street Boonton, Trinity Place Detroit, Reading Bolivian Import Merchants, New Hampshire, Handbook of Business Letters, Mark Hoddlecoock Credit Manager, West Virginia, The Hawthorne Fitness Club, North Dakota, Huntington Avenue, Class Agent, Nilges Wood Supply, Andoris Publishing Company, New Mexico, David Marshall, The Review, Slacks Favorites, Professor Longman, Sam Johnson, Merrimac Trail Boonton, Home Life Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
sample letter, semiblock format, letter writer thanks, public relations letters, congratulating employee, customer service letters, congratulating someone, writer briefly, inside address, complimentary close, simplified format, credit privileges, letter reader, temporary credit, identification line Key Phrases - Capitalized Phrases (CAPs): (learn more)
New Jersey, New York, The Armchair Reader's Review, Bethany Bagel Company, West Main Street Boonton, Trinity Place Detroit, Reading Bolivian Import Merchants, New Hampshire, Handbook of Business Letters, Mark Hoddlecoock Credit Manager, West Virginia, The Hawthorne Fitness Club, North Dakota, Huntington Avenue, Class Agent, Nilges Wood Supply, Andoris Publishing Company, New Mexico, David Marshall, The Review, Slacks Favorites, Professor Longman, Sam Johnson, Merrimac Trail Boonton, Home Life Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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