Customer Reviews

The AMA Handbook of Business Letters

5 star:		(4)
4 star:		(1)
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The model letters in The AMA Handbook of Business Letters are a godsend. And they come on a disk that's included with the book. Better than impersonal form letters, these models let you adapt to your own situation and send off the best correspendence you can imagine. There's also a great primer on writing and grammar, plus handy appendices of words to watch, common punctuation snafus, and a list of free grammar hotlines you can call around the country. Well worth the price. I'd buy it for my whole sales force.

I was excited to get my book in the mail, however, when I opened the disk that came with the book it was for Wordperfect 5.1 & MS Word 2.0. I have contacted the publisher in regards if there is a newer disk because I like many others use WordPerfect 9 and Microsoft Word. I received instructions that I can not get to work in DOS or Windows. One of the reasons I purchased the book was to get the disk and sample letters! What a disappointment! I have a disk I cannot use at this point. Buyer's Beware!

I'm in the business of teaching writing to business professionals and this book is a godsend. The instructional material up-front is right on, the useful appendixes at the end of the book are great (especially the grammar hotline directory which guides readers to grammar helplines throughout the country), but the greatest value are the model letters themselves. Plus the book comes with a software diskette that has the templates for all the model letters. This is great stuff

Great book, plus software templates for all routine business correspondence. Highly recommend.

Businesses seeking indepth coverage and plenty of examples will appreciate the weightier AMA Handbook Of Business Letters by Jeffrey Seglin and Edward Coleman. Unlike its easier competitor, this provides a series of guidelines and tutorials on the basics of writing letters and includes over 350 models for memos, faxes, emails, and business letters. The accompanying CD allows for choosing a model and quickly producing a finished result.