Root Cause Analysis: Simplified Tools and Techniques, Second Edition by Bjørn Andersen and Tom Fagerhaug |
Problem solving and problem avoidance is the responsibility of everyone gasping for air in close proximity to you, from the CEO, to the floor sweeper, to family and friends. My system is a cultural change that directly affects your environment and allows you to recognize how you can better solve your own less-than-perfect situation quickly, efficiently creating a problem solving to a problem avoidance culture. Recognizing the variability in your world will also transform you into a problem avoidance person. That cultural change transforms you from an average problem solver to a problem avoidance expert. A common sense cultural transformation.
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