Customer Reviews

AOL for Dummies

5 star:		(1)
4 star:		(2)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I bought this book for my parents so i can stop getting tech support calls!
So far they have cut back the amount of questions so i think its working!
I hate AOL but the book is OK for the newbies and non techies!
order took a while to arrive but the price was worth it!

the document is pretty comprehensive, but it is not executized enough. I purchased the book for my parents to be able to follow simple step by step instructions on how to do functions in AOL. There needs to be a more simplified version, with more pictures and fewer words on how to use the functions to consider this a guide for dummies. This book presupposes that the reader has a pretty good grasp of using a computer. Its not simplified enough as a guide for my 88 year old parents.

This book has been a bible to me for AOL...
alot of the concepts are the same, and i use it constantly.

I ordered a copy for my friend.

I've used this book for years. The first and the best of its kind.

I have tried the AOL's cd that gives free connection for 3 months, and when I wanted to cancel the subscription (because I changed my home address) it was impossible to stop the bank tranfers. As incredible as this may sound, AOL claims that they cannot cancel my subscription because I don't remember my password. Even when I am able to confirm all other information (credit card number, date of birth, social, etc), they refuse the cancel the subscription.
When I talked to my bank, the bank clerk told me that many people have had the same problems with AOL. I have met dozens of people in my University that faced very similar problems with AOL.
AOL has a very bad approach to business and found a easy and certain way of losing customers.