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Most Helpful Customer Reviews
41 of 44 people found the following review helpful:
3.0 out of 5 stars
Disappointing,
By Rob (New Jersey) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: APC Back-UPS Pro, 420 Watts / 700 VA,Input 120V / Output 120V UPS System (Electronics)
Aesthetically, the unit is great. Its sleek and looks a lot better next to my modern equipment then its brother RS-500 that I've owned for several years. The LCD is a useful feature so that you don't need to log into a PC to view the UPS status.I unfortunately had nothing but headaches. My first model purchased through amazon arrived in great shape and well packaged. The first step is to connect the battery. The leads are quite thick (for good reason) and APC left very little room inside for them. The terminal at the end of the wire that connects to the battery is too small for such wires, and simply snapped right off when placing the battery inside (due to lack of room, stiffness of the wires, and a horribly weak terminal). To continue testing, I had to solder a new terminal on. Next, when I plugged the unit in, I noticed a noise coming from the circuitry. A high-pitched almost RF interference that is loud enough to irritate me several feet away. This noise occurs when plugged into A/C independent of the state of the UPS. Fed up, I set up an RMA with amazon. Amazon is fantastic, and the new unit arrived a day or so later. Knowing about the battery lead limitations this time around, I was able to connect the positive lead and carefully adjust the leads and the battery so that it closed with minimal pressure on the terminals. Success. When the replacement unit was plugged in, the same RF noise could be heard. Guess this proves that this model is plagued by this problem which is especially disappointing since its several-year-old brother is absolutely quiet. I could expect problems like this from the lower CS or ES lines, but the RS line was supposed to be enterprise level equipment. I wrote this review as a warning for people to be very careful when plugging in their batteries an to advise that this model does emit this frequency noise 24/7, so if you are operating in a quiet office, it could get on your nerves, but if placing inside a server room, you won't hear it. Hopefully APC goes back to the days of better quality control because at this rate, it could be the last APC product I purchase.
9 of 9 people found the following review helpful:
5.0 out of 5 stars
Better than they used to be!,
Amazon Verified Purchase(What's this?)
This review is from: APC Back-UPS Pro, 420 Watts / 700 VA,Input 120V / Output 120V UPS System (Electronics)
This UPS is the best one I have had from APC! It looks great but also functions very well. We have our business in a area prone to brown-outs and so far it has kept the computers up without a issue, also wonderful that there is an alarm silence button on the front, so our people don't have to listen to the beeping for more than a second or two! Great features!
12 of 13 people found the following review helpful:
5.0 out of 5 stars
Like it. Exactly what I expected.,
By
Amazon Verified Purchase(What's this?)
This review is from: APC Back-UPS Pro, 420 Watts / 700 VA,Input 120V / Output 120V UPS System (Electronics)
The backup has a nicely lit display that isn't too obvious until you push a button or the power goes out. As I'm using it, it has 4 small items including a cable modem, wireless AP, cordless phone base and home server. It says that it will power it for about 40 mins. but I haven't had it run out yet. It should shutdown my home server automatically but it hasn't gotten that long of a power outage yet. 40 mins is quite awhile for a PC but the home server doesn't have a monitor, although it does have 4 HDD's and runs all the time. Because the UPS has a display for all the basics of power usage and time left on the battery it should be ideal for these devices. I would normally put a UPS hidden but I have it next to the printer so I and see the status.The master-slave outlets are an interesting idea that I just won't use because all my devices are on all the time. I've been thinking about getting another one for my desktop when my other UPS needs replacement because I could shut down speakers, TV Tuner, monitor and camera accessories. I'm not sure how much power+$ it would really save me but I like the overall idea. It probably could pay for itself if power costs go up. I wish I had this six months ago. Power has been out so many times this winter and it has only been down once since I got it during a wind storm. If I have issues with runtime or extended power outages I'll update the review. Currently, I just have no complaints.
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