Customer Reviews

Protectnet Modem Surge Protection

5 star:		(4)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

We live in a very phone line hostile environment where we get frequent and violent lightning storms. Our phone line is unprotected by our telephone company. This device has saved us multiple times. DSL works flawlessly. I really like this product.

I've had one of these on my phone line, where it enters the house, for years. A nearby lightning strike recently fried it (and fried a phone wire somewhere outside my house, according to the phone company), but my phones survived. Needless to say, I've bought another.

Money well spent if you have anything other than a couple of very cheap phones. Absolutely essential if you have a phone line that connects in any way to a computer.

Though we have two whole-house surge protection devices (redundant system), the phone line is a backdoor into much of our equipment. Not remembering where I got my old device, and not being sure it was still operational, I purchaced the APC Protectnet PTEL-2 to get us current with telephone/DSL protection. It installed easily enough.

I do think I'll be researching hardwire versions for the main panel, with some type of LED indicator that it is actually operational. This will work for now and, if I'm reading the documentation correctly, if this device takes a strike it will disconnect the phone line. In other words if the phone dies, the device did its job and I'll have to buy another one.

I think this unit works fine but the only true way to know is to have failure. I wish there was a light or something to indicate that the unit is operational and properly connected. Prior to installation, I lost 3 routers to surges, 2 of them within a month though they were on backup battery supplys. I have not lost any since. It's been a year.

We sell antenna systems for government use. They use modems for connections to the antenna controls. This is a cheap effective solution for surge protection.

I am using it on DSL and it doesn't cause me any problems.
I haven't face a surge yet, so I can't say how good its protection is.