Customer Reviews

APC Replacement Battery Cartridge RBC4 for Bp650/Bp650PNP/Bp65OC/Suvs650/Su620

5 star:		(11)
4 star:		(1)
3 star:		(4)
2 star:		(0)
1 star:		(3)

 

 

Even though the picture, and all of the descriptions refer to a genuine APC battery, I was sent an "ABC" battery instead. While it is fully compatible with the Back UPS, it is very misleading. In addition, you don't get a pre-paid return label to ship the used one back for recycling. Instead, you get a note telling you where you can send it, and that there is a charge for UPS to ship it back. The price is about $6.00 less than a genuine one directly from APC's website. And for the extra $6.00 bucks, you get the pre-paid return label. So the overall cost is about the same. I guess the real test is in how long this "knock off" battery will actually last. The real "APC" one lasted around 3 years. Only time will tell. But knowing this one isn't the real thing, I would NOT have bought it. But it may turn out to be fine in the long run. Who knows??? I guess it all depends on how you feel about purchasing "knock off's" with an unknown quality.

Battery looked used, not new. They were scuffs and scratches on the case, the labels that had APC on it had turned yellow. Will not hold a charge. Buy from a reputable vendor like newegg.com or cdw.com.
I new the price was to good to be true.

Like Alan in yesterday's review I was also sent an ABC, American Battery Company, battery and NOT an APC, American Power Conversion, Battery. Not only that but the interior package, which had been opened and resealed, was from Ingram Micro to Amazon. This is a misleading description and photo.

You cannot return batteries but Amazon is sending me a replacement battery, hopefully an APC battery, at no extra charge. Because of the holiday it will be a week. They are letting me keep the knockoff.

I cannot figure out how to rate this since it is the wrong item. I would give 1 star because two of use have gotten the wrong part but 4 stars for fixing the problem. So will give it a 3 for now.

I bought a computer backup from Amazon and they gave the order to this company. They substituted another different sized battery that would not fir into the backup and had to be returned. After quite a long time, Amazon saw to it that a credit was issued.

This company get a zero from me.

I've purchased at least ten of these in the past from Amazon.com and they were all original APC batteries with free shipping to dispose the old battery. But I had sent the link to my office administrator to order the item and the item that comes up is the cheapest one out of the whole list, which in this case ends up being the ABC battery not the OEM one from APC. I haven't installed the battery yet so I hope it works ok. The other issue is now I need to either pay for shipping the old battery for disposal or find someplace to take the old battery locally which is not worth the $3 savings. I recommend to buy from Amazon even though it's $3 more, saves in the long run.
I gave it 3 stars for now because I need to either pay to ship the old battery for disposal or find some place and drop it off to get it disposed properly which is time consuming. I think if they are not going to send you what is shown in the photos, it should be in a separate listing.

Just got one in this week, it is an Ingram Micro box inside an Amazon box. It is an ABC battery instead of APC. Amazon.com really should fix the description.

I ordered a American Power Conversion (APC) replacement battery and received an American Battery Company (ABC) battery. This is not the battery that is being advertised and is not what originally came with my UPS. The dimensions are the same as my original battery so it will fit inside my UPS. I have 4 UPS's in my home and until now all have used original APC batterys, and each replacement battery has lasted 4 years. I will see if this ABC battery lasts as long! [...] should change the picture in their advertisement to show the ABC label and not refer to this as an APC battery.

Mine was a genuine APC unit.
I was unsure if I should buy here after reading some of the reviews stating that they received an ABC battery but I did anyway and it turned out okay.

With some hesitation, due to some negative reviews, I ordered this APC replacement battery for my APC UPS. I am glad to report that the replacement battery is in fact a genuine APC part. Through APC's website I was able to print out prepaid shipping labels for the old batteries, so that is a big plus to buying APC products as they take care of the recycling.

Unlike some people, who complain that they did not get a genuine APC battery but a no-name equivelant, this came exactly as advertised. Very happy to have the annoying 'battery low' beeping go away. The return shipping was easy enough... log on, input the provided code, print out the shipping label.