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Comment: Item is in original packaging, but packaging has damage. Small (less than 1/4" x 1/4") cosmetic imperfection on front of item. Small scratches on screen (less than 1/4 in. x 1/4 in.). All accessories are present and undamaged.
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  • ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - White
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ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - White

by Arris
| 1000+ answered questions

List Price: $99.99
Price: $88.24 & FREE Shipping. Details
You Save: $11.75 (12%)
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Ships from and sold by Amazon.com. Gift-wrap available.
  • Requires CABLE Internet Service, if not sure your provider is CABLE call them to confirm
  • Compatible with ALL Major CABLE providers like Comcast/Xfinity, Cox, Charter, Time Warner, Mediacom, Bright House
  • Internet download speeds up to 343 Mbps and upload speeds up to 131 Mbps based on your Cable provider service
  • Ideal for streaming HD Video and gaming on multiple devices at a time
  • BROWN BOX models NOT VALID for this item, should report to Amazon immediately and RETURN to Seller
30 new from $81.75 27 used from $64.09

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Frequently Bought Together

ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - White + TP-LINK TL-WR841N Wireless N300 Home Router, 300Mpbs, IP QoS, WPS Button
Price for both: $108.23

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  • Buy Used and Save: Buy a Used "ARRIS / Motorola SurfBoard SB6141 DOCSIS 3.0 Cable...” from Amazon Warehouse Deals and save 26% off the $99.99 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all Used offers from Amazon Warehouse Deals.

Product Details

Manual [PDF]
  • Product Dimensions: 6.4 x 2 x 8.7 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B00AJHDZSI
  • Item model number: SB6141
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (4,023 customer reviews)
  • Amazon Best Sellers Rank:
  • Date first available at Amazon.com: December 12, 2012

Product Description

Product Description

Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.

From the Manufacturer

Surfboard SB6141 Cable Modem

Strengthen your broadband — count on Motorola’s SURFboard DOCSIS to help you deliver innovative, ultra-broadband data services.

High Value and Increased Data Speed

Motorola’s easy-to-use SB6141 SURFboard DOCSIS 3.0 Cable Modem offers high-bandwidth data and multimedia services. Utilizing the power of DOCSIS 3.0, the SB6141 enables channel bonding of up to eight downstream channels and four upstream channels, which gives you advanced multimedia services with data rates of over 300 Mbps for received data and over 100 Mbps when sending data. The SB6141’s higher-speed services enable you to:

  • Protect an installed base of high-speed data users
  • Deliver high-bandwidth, multimedia services
  • Deliver competitive, high-capacity commercial services to your business customers

Economic and Flexible

The Motorola SB6141 SURFboard DOCSIS 3.0 Cable Modem provides you with an economic option for ultra-broadband services, with eight times the current maximum user data throughput approximating over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS mode*. You don't even need the hybrid fiber coax (HFC) plant upgrade. Maximizing your current Internet setup, the SB6141 can be deployed without service interruption. Backwards-compatible to DOCSIS 1.0, 1.1 and 2.0, the SB6141 also supports both IPv4 and IPv6, Advanced Encryption Services, and all other DOCSIS 3.0 standards. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SB6141 tuner has flexibility of two individual capture bandwidth groups, each 96 MHZ. These downstream capture windows can be placed independently anywhere within the 108 MHz to 1 GHz spectrum for deployment of new high-value services, such as bandwidth on-demand, commercial services, interactive gaming, and IPTV, to their customers. The SB6141 features a 10/100/1000Base-T Ethernet (RJ-45) port, as well as intuitive, easy-to-read front-panel operational status LEDs. You can optionally activate dual-colored LEDs in order to have visual verification of bonded channels and GigE link use. With Motorola’s cable modems, high-speed Internet access is always at your fingertips – always on and always connected. The SB6141 is the ideal competitive solution for your house, your small home business, or your medium to large business enterprise.

Motorola’s Service-Assured DOCSIS

3.0 Solutions enable increased bandwidth, enhanced security, and cost-effective data services — all while maximizing your current infrastructure and lowering extra costs.

Technical Specifications

  • Cable Interface 75, F-connector
  • Dimensions: 5.24 in H x 5.24 in W x 1.65 in D
  • Power: 9W (nominal)
  • Downstream
  • Modulation: 64 or 256 QAM
  • Capture Bandwidth: Dual 96 MHz Capture windows
  • Bandwidth: DOCSIS = 48 MHz; EuroDOCSIS = 64 MHz
  • Security: DOCSIS 3.0 Security (BPI+, EAE, SSD)
  • Upstream
  • Modulation: QPSK and 8, 16, 32, 64, 128 QAM
  • Channel Width: 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz, 6.4 MHz
  • Maximum Channel Rate**
    1. DOCSIS: 131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz
    2. EuroDOCSIS: 131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz
  • Compatibility: PC: Windows Vista, 2000, XP or 7 or Linux with Ethernet connection (older versions of Windows, although not specifically supported, will work with this cable modem); Macintosh: Power PC or later; OS 9 or higher, Ethernet connection; UNIX: Ethernet connection; Home Networking: Ethernet router or wireless access point

* Actual speeds will vary, and are often less than the maximum possible. Data transmission speed is approximate and depends on the configuration and capacity of your network, as well as the amount of traffic on the network.

** Actual data throughput will be less due to physical layer overhead (error correction coding, burst preamble, and guard interval). Certain features may not be activated by your service provider, and/or their network settings may limit the feature’s functionality. Additionally, certain features may require a subscription. Contact your service provider for details. All features, functionality, and other product specifications are subject to change without notice or obligation. DOCSIS 3.0 modem capabilities are dependant on the services available through the CMTS. Please verify with your CMTS vendor their specific DOCSIS 3.0 implementation roadmap.

Highlights

  • Compatible with Windows, Macintosh, and UNIX computers
  • DOCSIS 3.0 Compatible, featuring:
  • Channel bonding of up to eight downstream channels and four upstream channels increasing data rates of over 300 Mbps for received data and over 100 Mbps when sending data
  • Supports IPv4 and IPv6 to expand network addressing capabilities
  • Enhanced security: supports AES traffic encryption
  • Enhanced network management
  • Ability to provision and manage IP multicast
  • GigE (RJ- 45) data port with Auto Negotiate and Auto MDIX
  • User-friendly online diagnostics
  • Optional Mid-Split support for cable plants that can utilize the advantages of a 5 -85 MHz upstream spectrum
  • The SB6141 includes an internal filter to eliminate potential interference from MoCA signals’ intermodulation beats
  • Optional USB Device Port available

Benefits

Easily add the SB6141 to a deployed family of SB6120s and SB6121s, all three models utilize the same firmware image. This reduces qualification time and eliminates setup headaches.

Customer Reviews

Working great and very easy to set up.
Chris
This modem works great so far for 3-months already without any problems.
g. chang
I think it's worth getting the best modem you can.
Edmund Davis

Most Helpful Customer Reviews

1,427 of 1,439 people found the following review helpful By J. Cameron on January 12, 2013
Verified Purchase
Swapped out my Comcast rental modem, was up and running in just a few minutes, and now I don't have to pay the $7 modem rental fee to Comcast. I'm provisioned for the 105/20 Mbps package and typically get 120/20.5 Mbps.

This modem can utilize up to 8 channels of downstream for a theoretical max speed of 343 Mbps whereas the Motorola SB6121 and other earlier/cheaper DOCSIS 3 modems can only utilize 4 channels maxing your download speeds out at 172 Mbps. Just something to think about if you plan on using this modem for a few years as speeds offered will inevitably increase.

Also, it *does* support IPv6 even though Comcast's page doesn't list it as certified yet. Motorola's data sheet specifically lists the SB6141 as IPv6 ready and tests with an Apple AirPort Extreme (v7.6.4) and MacBook Pro running 10.9 confirm this.

Update 2/4/13: Still working great without issue.
Update 3/25/13: Still not even a single reboot required.
Update 8/28/13: Still working great...
Update 7/8/14: First issue... had an outage for 15 min. Reset the modem and it didn't resolve the issue. Called Comcast, they reset something on their end and I was up and running again. First issue since I bought it.
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915 of 940 people found the following review helpful By SmurfsRiot on April 17, 2013
Verified Purchase
I purchased this SB6141 to replace my VERY old Linksys DOCSIS 1.0 modem. I recently upgraded to 75mb download from RCN (Chicago) and DOCSIS 1.0 was going to bottleneck my speed.

The modem (as are all modems) was extremely easy to install. Plug in, call ISP and you are good. The speeds are fantastically fast and this modem was well worth the price.

****I purchased this white SB6141 over the black SB6141 for one main reason. If you do your research you will notice that the Black SB6141 are only issued to ISP's from Motorola. Meaning, if you purchase a black model from Amazon (or any store), you are purchasing a used or refurbished product (they also ship in ordinary brown cardboard boxes). The only consumer model of the SB6141 is the white model which ships in traditional packaging. The white model is THE ONLY model that comes with a warranty from Motorola. I know this because I called Motorola twice and spoke to two (2) different reps who said the same thing; "Black boxes are for ISP's and do not have a warranty while the white boxes are for consumers and come with a warranty". Further complicating matters is that the black SB6141's usually have old firmware on them because they were generally made a few years ago. White SB6141 have newer or the newest firmware because they are shipping directly from the manufacturer. Your ISP may or may not flash customer owned modems to the newest firmware. If you purchase the Black model, you might be purchasing a 3 year old modem with no chance of upgrading it (also remember that you cannot flash your own modem's firmware).

Do yourself a favor and research this white consumer model over the black ISP model before you pull the trigger.
Read more ›
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420 of 440 people found the following review helpful By Les L. on May 27, 2013
Verified Purchase
Tired of paying my ISP to rent one of their modems.

Lots of research and this one just kept coming up on top for me; reliable manufacturer, good reviews by others, ease of setup, built for the future with 8-up 4-down bonding. Works just like promised with never a hitch. My only complaint is, as others have mentioned, the lights are irritatingly bright; this I solved by mounting under my desk where it is out of sight.

TIP 1: Make sure you purchase this "Retail Packaging - White". Don't try to save the few bucks buying the black version; all my research shows they are refurbished rentals from ISP providers and the common complaint is that they stop working about the time the warranty expires.
TIP 2: Make sure your ISP supports the firmware. My cable company does not specifically show this model but it supports the same model two generations back - close enough. All I did was a Google search " modems supported by mediacom des moines" (my ISP, my city). Take the time to do your research. I did and I'm VERY happy (except for the irritating lights).
TIP 3: One mis-notion: Just because this modem is "state-of-the-art" for home use, don't expect speed increases just by swapping modems. (Though my wife and I swear our pages load faster even though speed tests show the same up/down rates as before.) You have to up your internet package (dollars) to do this.

One month update - as pleased today as the day I set it up. Never a bump or a glitch.

Eight months and I'm as happy as the day I set it up!

A year and a half - I'm still as happy as the day I set it up!
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600 of 647 people found the following review helpful By William Barbour on January 12, 2013
after I tried and failed attempt to buy this modem from amazon (its ok amazon made up for it) I ended up buying it from another website. it works great. movie streaming is great.

1 important thing I have figured out is that if you use TWC they will try to sneak you. they will peg your speed at 10mb until you notice it and contact them then they will say everything looks normal on their end and you test your speed again and its fine or they blame your modem. when they fix the issue they will leave it for a day or 2 and limit your speed again. they do this because you used your own modem and not theirs. they will try to blame the modem but it magically starts working right when you call them out on it. they do this for 2 reasons. 1) so you don't notice they lowered your cap and when streaming movies or games are not working right they try to blame your modem and talk you into renting theirs. 2) so they can talk you into upgrading service with the new rented modem that they try to stick you with because your modem is "bad". I am not the only 1 that this has happened to in my area and suspect it is happening in other TWC areas too since the service itself isn't "area" controlled. if you have had this happen to you called them out on it and tell them you know what they are doing and will contact the BBB and FTC if it happens again. if this has happened to you please post a response to my review with at least "I" or "me too" I want to get a count of how many have had this happen by TWC.

like I said the modem itself is awesome. best modem I have ever had period.
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