Customer Reviews

ASUS Eee Top ET2002 20-Inch All-in-One Desktop PC

5 star:		(3)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

I purchased the ET2002 in early October because the machine fit my needs and came with a free Windows 7 upgrade. After receiving the machine, I attempted to register for my Windows 7 upgrade on the Asus Website. During the registration, the serial number for my ET2002 could not be verified by Asus. So, I filled out a supplemental for the verify the serial number. After a week, no response from Asus. I then called their Windows 7 support number....no answer. I finally spoke to an Asus support person, and they said someone would call me back later that day...nope, didn't happen. When I finally spoke to an Asus "Eee-family" support person, they said I would get resolution within 24-48 hours...nope, wrong again.

It has been 3 weeks since purchasing the ET2002 and Asus still has not verified my PC's serial number. I have just received an RMA from Amazon.com and the PC is being returned for a full refund. Sorry, Asus...you're not ready.

Update 10/29: Thank you Amazon for the QUICK RMA on this purchase!

I was pleasantly surprised by this unit. The monitor/computer unit is well put together and feels very solid. The wireless keyboard and mouse worked out of the box and makes the unit very easy to move around.

While I was initially concerned about how well the ATOM process would handle HD movies, it actually did a pretty good job. Lag was minimal, and even watching things like youtube and hulu wasn't too bad. The integrated speakers sounded good and provided a nice surround sound effect.

This is a great unit for people who want the simplicity of an all-in-one but not the high price tag normally associated with it. The monitor's big enough, the sound's integrated, the desktop foot print is small and both the keyboard and mouse is wireless. The only wire you really need to worry about is the power cord. I can totally see buying one of these for non-tech savvy folks like my parents.

Although notebooks are more portable, and desktops are more powerful, this unit is a great compromise.

i am a college student in a dorm room and this is perfect for me. i do not need any fancy touchscreen and i really didn't need a 20inch screen but that was just a bonus. i think this is an excellent computer i can hook it up to my Xbox via HDMI and play video games on it while i watch TV on my regular TV.And also i don't even need to turn on my computer to play the Xbox because once the HDMI is plugged in whenever you turn your Xbox on the computer just switches to HDMI input and when i turn the Xbox off the computer is still off ( just thought it would be cool to bring that up). And it also has wireless capabilities! The only thing though was the windows 7 upgrade it took long to come in the mail they could of just gave us a code to download it online the day of the purchase but i had to wait over 3 weeks for the windows 7 CD However This was an affordable piece of equipment i love it its just for me.

I got a chance to play around this unit first at a local retail store and was pretty impressed by the 1080p streaming ability that Ion is meant to do, CPU is a dual-core Atom so its a lot powerful yet still low power consumption, and certainly offsets some native decoding issue that nVidia Ion still hasn't been able to fix while streaming content online. I was looking for the dongle to hook up the wireless keyboard+mouse and turns out it is "built-in", very sweet, truely fully-integrated PC. The best feature so far is prolly the set of speakers that are integrated and enhanced by SRS software, its truely like home-theater surround sound, can even hear the helicopter flying overhead or noise to your right and left, and footsetps around you, that's shockingly loud and clear than a full set of speakers you can buy in the market. AAA grade product, and ....really cheap. Touch is not necessary to me as i use this as a desktop PC, i dont like to land my fingers on my screen when i have to wipe it every time i use it. *update* just recently the sales lady that showed this to me called me back to "see her" again at the store and have another look at this wondrous PC! I'm really excited about it now.

I have the 15.9" model of the Eee Top and it performs in every dimension you would want in this price range. Very nice packaging, good screen, good speakers, very nice appearance, etc. Cute keyboard which is typeable. All of this size Eee Tops are touchscreen.

Imagine my surprise when I ordered a 20" version and it has no touchscreen! Be VERY careful that you get the touch or non-touch version you want. The keyboard still comes with a stylus in the stylus holder! This model has wireless keyboard and mouse that work well. I needed touchscreen.

Also, the stand on the back is basically not removeable (no VESA mounting). But if you are standing it on a desk/table, it is fine.

I just received this computer for office use, plugged it in, and was looking forward to getting it up and running for my business partner. Instead, I realized that it came with Vista installed (ugh) and that it was password protected. I've tried using "password," I've tried resetting the password, all to no avail. It is brand new (supposedly anyway, but who put this password on here?) and there is nothing I can do to get into the computer. Seriously frustrating.

So I managed to find their customer support number (no easy feat) and immediately reached out to Asus. Well, I was hung up on the first time I called. I am right now on hold after having been transferred to 3 different departments. Yes, 3 different departments. It's been 58 minutes at this point. I read earlier reports about horrific customer services but breezed by that assuming I'd rarely if ever need to call. But when you've lost almost an hour of productivity because of a lousy product... it certainly changes things.

Also, the keyboard is really really really small. It's about a foot wide and there is no number pad on the right.

Did I mention it came with Vista installed? In January of 2010?

I have literally been on hold for an hour now. Sigh. Perhaps I just need to call Amazon and get something else. If you haven't purchased this yet I'd recommend that you do not.

(Update: I have now been on hold for 1 hour and 21 minutes. I kid you not.)

This is NOT A touch screen!
I bought this because i receive an email ad shows it's a touch screen PC, but when i received it, i touched all night long, no response!
finally, I found the touch screen PC is ET2002T. there's a "T" at the end!!!!! such disappointed! waste my time!