Top critical review
2 people found this helpful
horrible touchpad, otherwise good machine
on August 18, 2013
Been using an ASUS K55A for over a year. We bought it as a second machine because we had been using an almost identical ASUS for a year prior to that. Both machines are great, no problems, exceed expectations, blah, blah, EXCEPT - Unlike the previous machine which had discrete left and right click buttons with the touchpad, the more recent purchase has the left and right buttons merged into the touchpad. After using both, I will never buy a computer that has one of these crappy touchpads again. It is so bad, I usually will try to wait to use the computer until I can hook up my trackball. The touchpad itself even seems to pick up on my fingers moving too close to it sometimes and I will find the cursor jumping around the screen or to a different input field. I find myself hoping the whole thing will die so we can justify going and buying something with a real touchpad with real left/right buttons.
My frustration with the touchpad issue makes me want to leave a "1 star" rating. The rest of the machine deserves "5 stars". I really can't stress enough how frustrating this thing's touchpad is. I even contacted customer service to see if I could get the touchpad swapped out for the other type, but they are physically incompatible so I'm stuck with it. I'm convinced ASUS went with this newer design because it was slightly cheaper to produce. Awesome - ASUS saved 10 cents building it and probably lost this customer for life.