We are totally satisfied with this 2-line answering machine. We have a Siemens 2420 Gigaset phone system but the built-in answering machine is poorly designed so we disabled this function when we got our AT&T 1782. We used to have a couple of dozen messages of only fast tones/beeps when a telemarketer would call and hang up. Now we only get real messages from real callers. It took me about a half hour to setup but it really isn't that difficult. The features are really worth the effort. If caller has a blocked number, we use the pre-recorded message that we do not accept blocked callers and it hangs up without a chance for the caller to leave a message. If a caller is unknown, ie, caller-ID doesn't show up, then my recorded voice announces to the caller that we do not accept telemarketing calls. We have it set that the caller can leave a message, you can have it hang up also, because sometimes a known caller's number sometimes don't appear (fault of the phone companies not the answering machine) and it gives them a chance to leave a message or say please pick up. We also have it set so while it is ringing it announces "Unknown Caller". Best of all, it is smart enough to know after a telemarketer calls and there is either silence or the annoying beeping, to not to record a message and hang up. You can record separate messages for normal callers for line 1 and 2. It also has a feature for 10 known phone numbers so that you can announce to us while the phone is ringing who the caller is and the option to have a special message play to that caller if you are not home. A wonderful feature during dinner and other times when you don't want to answer the phone or even look for the caller-id! There are many other features that I don't have room to describe. We have also tried Telezappers and they do not work. We have our privacy back and now know who is calling without having to even look at the caller-id. This product is wonderful! I am tickled on how happy this product makes us.
How many times have you been in another room, heard the phone ringing, and thought "I wonder who that is??" -- without having to go and check the Caller ID. Well, with this answering machine -- you can!! You can program up to TEN phone numbers into this machine, with your own pre-recorded announcement -- such as, "This is Mom, calling from her cell phone". So whenever "Mom" calls, you will hear that announcement, shortly after the first ring! This has been so helpful to our family. We have two young children, and we don't want them to answer the phone if it is a stranger. But if they hear the pre-recorded announcement -- "This is Dad, calling from his office" -- then they know it is OK to pick up the phone. I think this particular feature is so valuable. Even though this answering machine is made to answer TWO phone lines, we only use it for ONE. So it is just a little annoying (when programming it) to designate "Line 1" versus "Line 2" -- when we will never use a "Line 2" -- but I think that is a very small inconvenience. Also, the quality of the digital recording (both for callers hearing your greeting) and for playback of messages isn't quite as clear as other high-quality digital machines that I have heard. But once again, I am willing to sacrifice a little bit of the recording quality for sake of the other features which we find so useful. We highly recommend this machine.
Yes, this machine has a lot of bells and whistles but the sound quality is so poor that I cannot understand a great many messages that are left. That's why I'm looking for a new answering machine. Stay away from it.
We had already looked in all of the stores in our area for a 2 line answering machine that could hold multiple messages and it was unavailable. We found this one through Amazon and it was sent in good condition quickly to our office. Thank you for your service.