AT&T 1818 Telephone with Digital Answering System (Wind Chill White)

by AT&T

Product Details

Product Manual [761kb PDF]

• Product Dimensions: 4.2 x 9.3 x 8.8 inches ; 3 pounds
• Shipping Weight: 3 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00005Q3U7
• Item model number: 1818
• Average Customer Review: 2.5 out of 5 stars  See all reviews (24 customer reviews)
• Date first available at Amazon.com: October 23, 2001

Product Description

Amazon.com Product Description

With this digital answering system, you can screen your calls while enjoying the advanced features that many voice mail systems offer. AT&T's 1818 answering system includes a time/day stamp on each call, message-guard memory, remote access so you can retrieve your messages while away from home, and, of course, call screening/intercept. In addition to the answering machine features, the system is also just a solid phone, featuring three one-touch memory dial buttons, nine-number speed-dial memory, and one-touch redial. AT&T offers a 90-day warranty.

Product Description

Single Line Answering System with Speakerphone - Corded telephone - Digital answering system - 19 minutes of record time- Phone conversation recording- Caller ID number announce- Time/day stamp- 3 One-touch memory- 10# speed dial memory- Remote access- Call screening/intercept- Memo- Voice prompts- Adjustable handset and speaker volume- Speakerphone- Mute/flash/hold - Power failure protection (4 AA batteries will protect message announcement)- Desk/wall mountable- WhiteATT1818

Customer Reviews

Most Helpful Customer Reviews

12 of 13 people found the following review helpful:

2.0 out of 5 stars I wish it would have worked!, July 9, 2002

By A Customer

This review is from: AT&T 1818 Telephone with Digital Answering System (Wind Chill White) (Office Product)

The first 1818 I brought home seemed to "miss" messages when I tested it myself. Because I liked the audible number announce if you have caller ID (a feature not mentioned in the product info) I returned #1 and purchased #2. It seemed not to miss messages (who really knows?), but when I finally got around to recording my own OGM, it was scratchy, muffled and of low quality. In addition, the design of the receiver is such that it is sometimes tricky to hang up, which is very annoying. As I was perusing Amazon's selection of just answering machines, under reviews of AT&T answering machines, it was interesting to see the problem with the missed messages mentioned as well as the problem with the low quality outgoing message that I encountered.

So, I'm still in search of a corded telephone and answering machine w/caller ID. The only reason I would recommend this phone is the audible number announce, a great feature for someone who is sight impaired. It will also announce the number as it goes through the messages, another feature that might be appreciated by someone with vision problems. I believe that some of the AT&T answering machines also have that feature.

If you do decide to give this machine a try, KEEP YOUR RECEIPT!

9 of 10 people found the following review helpful:

1.0 out of 5 stars Don't buy this machine, February 2, 2004

By A Customer

This review is from: AT&T 1818 Telephone with Digital Answering System (Wind Chill White) (Office Product)

Just adding my voice to the others here. I've had much the same problems:

- As others have already noted, the sound quality of the recording is terrible. I often have to replay a message 4 or 5 times to understand it.

- Just a few months after I bought it, when I picked up the receiver to answer a call, I sometimes had to jiggle the switch hook to get it to answer. Then it started cutting people off right in the middle of a conversation. Now it's so bad that when you pick it up you can jiggle all you want and it doesn't answer at all. I've given up using this piece of junk as a phone - I just use it as an answering machine.

- Now the last straw is that I can't retrieve my messages remotely. I dial my number, it answers on the 2nd ring like it's supposed to, I key in my code, and it just sits there and does nothing, and then hangs up! I've gone through the setup several times, and I'm sure it's set up correctly. But I can't retrieve my messages!

Don't waste your money on this piece of junk! If anyone knows of a better machine... please post it here.

5 of 5 people found the following review helpful:

3.0 out of 5 stars Problems with Sound Quality, February 5, 2003

By 

Tim Wiseman (Miami, FLA) - See all my reviews

This review is from: AT&T 1818 Telephone with Digital Answering System (Wind Chill White) (Office Product)

I purchased this unit and had to return it due to problems with
the sound quality when playing back messages. The machine has some
very nice features, but if the messages are not clear, then the
unit is not reliable. I may miss some important information. I
even left messages, I knew what I said, but during playback, some
words were muffled and difficult to understand. I was surprised
that ATT put on the box, "Excellent Sound Quality". Its not.