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  • AT&T 1818 Telephone with Digital Answering System (Wind Chill White)
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AT&T 1818 Telephone with Digital Answering System (Wind Chill White)

by AT&T
27 customer reviews

Available from these sellers.
  • Corded telephone with integrated answering system
  • 19-minute maximum record time
  • Caller ID number announce
  • Remote access with voice prompts
  • Wall-mountable
2 new from $199.95 9 used from $49.99

Product Description

Product Description

You'll put yourself in touch with the world when you connect this handsome white combination Corded Speakerphone and Digital Answering Machine. The ATT 1818 features: 10 Number Speed Dial Memory Message Guard for Power Outages Time / Day Stamp Desk / Wall Mountable Conversation Record Color - White

Amazon.com

With this digital answering system, you can screen your calls while enjoying the advanced features that many voice mail systems offer. AT&T's 1818 answering system includes a time/day stamp on each call, message-guard memory, remote access so you can retrieve your messages while away from home, and, of course, call screening/intercept. In addition to the answering machine features, the system is also just a solid phone, featuring three one-touch memory dial buttons, nine-number speed-dial memory, and one-touch redial. AT&T offers a 90-day warranty.

Product Details

Product Manual [761kb PDF]
  • Product Dimensions: 4.2 x 9.3 x 8.8 inches ; 2.2 pounds
  • Shipping Weight: 2.2 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B00005Q3U7
  • Item model number: 1818
  • Average Customer Review: 3.2 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Best Sellers Rank:
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at Amazon.com: October 23, 2001

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

12 of 13 people found the following review helpful By A Customer on July 9, 2002
The first 1818 I brought home seemed to "miss" messages when I tested it myself. Because I liked the audible number announce if you have caller ID (a feature not mentioned in the product info) I returned #1 and purchased #2. It seemed not to miss messages (who really knows?), but when I finally got around to recording my own OGM, it was scratchy, muffled and of low quality. In addition, the design of the receiver is such that it is sometimes tricky to hang up, which is very annoying. As I was perusing Amazon's selection of just answering machines, under reviews of AT&T answering machines, it was interesting to see the problem with the missed messages mentioned as well as the problem with the low quality outgoing message that I encountered.
So, I'm still in search of a corded telephone and answering machine w/caller ID. The only reason I would recommend this phone is the audible number announce, a great feature for someone who is sight impaired. It will also announce the number as it goes through the messages, another feature that might be appreciated by someone with vision problems. I believe that some of the AT&T answering machines also have that feature.
If you do decide to give this machine a try, KEEP YOUR RECEIPT!
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9 of 10 people found the following review helpful By A Customer on February 2, 2004
Just adding my voice to the others here. I've had much the same problems:
- As others have already noted, the sound quality of the recording is terrible. I often have to replay a message 4 or 5 times to understand it.
- Just a few months after I bought it, when I picked up the receiver to answer a call, I sometimes had to jiggle the switch hook to get it to answer. Then it started cutting people off right in the middle of a conversation. Now it's so bad that when you pick it up you can jiggle all you want and it doesn't answer at all. I've given up using this piece of junk as a phone - I just use it as an answering machine.
- Now the last straw is that I can't retrieve my messages remotely. I dial my number, it answers on the 2nd ring like it's supposed to, I key in my code, and it just sits there and does nothing, and then hangs up! I've gone through the setup several times, and I'm sure it's set up correctly. But I can't retrieve my messages!
Don't waste your money on this piece of junk! If anyone knows of a better machine... please post it here.
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5 of 5 people found the following review helpful By Tim Wiseman on February 5, 2003
I purchased this unit and had to return it due to problems with
the sound quality when playing back messages. The machine has some
very nice features, but if the messages are not clear, then the
unit is not reliable. I may miss some important information. I
even left messages, I knew what I said, but during playback, some
words were muffled and difficult to understand. I was surprised
that ATT put on the box, "Excellent Sound Quality". Its not.
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7 of 8 people found the following review helpful By A Customer on November 17, 2002
I'm not sure why there is so much bad press on this phone! I searched and searched for a corded phone with an answering machine that had an audible alert that wasn't too complicated to operate. This phone fits the bill! I hesitated purchasing this model as all the feedback was so negative. But it had all the features I was looking for so I decided to give it a try.
The features are great as well. The audio caller ID is really nice! And while it doesn't give you the name of the caller, it does let you set the machine to record the number of the caller with the message. It has on/offs for just about everything. And volume controls for handset, speakerphone, message playback. And not just one or two levels like most phones.
As for message quality, I suppose it could be better, but I've tried several digital machines and most all leave a little to be desired. The digital voice commands may have been a little difficult to understand the first time through, but if you follow in the book, it's a snap. The audio alert could be a little louder as well. Can't attest to the longevity as I just purchased. Everything works flawlessly at this point.
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4 of 4 people found the following review helpful By A Customer on October 5, 2003
I bought this machine to replace my old cassette-based Panasonic that had finally died from incessant telemarketer calls.
The AT&T's set up was easy and all the features work, but the sound quality is unacceptably low. I hardly recognize my own voice on the recorded message, and callers sound as though they are speaking from under a blanket. Pity AT&T didn't consider improving the sound quality for a few dollars added to the price.
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3 of 3 people found the following review helpful By A Customer on November 3, 2003
I've had this unit for 5 months and have had no complaints. Its a good little basic machine that gives you your messages when you are away. The battery backup feature is great. This unit was one of the few machines that were working for me in the aftermath of Hurricane Isabel.
Yes, the sound quality is not top notch; but who needs concert clarity on an answering machine? I guess if your friends mumble...
I also like being able to set the rings at a reasonable 5 or 6 before the answering machine kicks in--plenty of time to race to the phone if you are anywhere in the vicinity. Color me satisfied.
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3 of 3 people found the following review helpful By Albert Danner on March 23, 2006
Same problems that others have noted:

The cord keeps coming out when you're talking. The reason is that the cord release tab sticks out too far and is easily bumped. A solution is to cut the tab shorter, but you shouldn't have to do that.

The voice quality on the answering machine is abysmal, both for the recorded message and the incoming calls. Often the message is unintelligible. I have two of these units and both are bad.

I am tossing these machines and getting something better.
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