Customer Reviews

AT&T 2322 2.4 GHz DSS Dual Handset Cordless Phone with Caller ID/Call Waiting (Gunnmetal Gray)

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(5)

 

 

Both my daughter and I have this phone set and the same thing has happened to both of us. They worked just fine for a few months, then the keypads stopped working. I've actually got the base and three handsets, and two of them have keypads that won't work. The 3, 6 and 9 are dead on one phone, and you have to press hard and hold them down on the other -- it's like they don't make a connection. I can't find a way to take the handset apart to try to fix it, either. It's also very hard to cradle on your shoulder, and when you do, your chin hits the "volume down" button. I've had my set for 1 year and my daughter has had hers for 9 months, and we're both going to have to get new phones soon. Unfortunately, I won't be buying any more of these.

After about 1 year of having used these units I can say that the voice quality is very good. The display on one of the units has gone bad. I can't recognize the characters on it anymore as a lot of pixels are not displayed.

The keypad on one of the units is pretty bad. Sometimes when I press the keys they don't work at all. Then when I press the key hard, the key gets registered twice. This is very unpredictable and annoying when you are trying to dial a number or entering digits for an automated voice response system.

As other reviewers have reported, the keypads on these phones start malfunctioning 6-12 months after purchase. The keys become sluggish - almost non-responsive - and then if you push really hard, the number gets entered twice since the key then bounces. Terrible phone. Stay away from this turkey.

This phone set does not work properly. Whenever I would get a phone call, this phone would malfunction and somehow make the phone line go into a busy signal. I would answer the call and there would be no one on the line, but then notice I had a message waiting on my voice system. When I tried to call into my voice system my phone would have a busy signal sound...no dial tone. I then would have to unplug all the phones and wait a while before plugging them back in to get the sound to stop. Also, when I tried to make calls on the phone, the interference was so bad I could here my home stereo through the phone.
I've since bought another phone system by Motorola, and it works perfectly.

As reported here and on other sites, the keypads stop working on these phones after 6-12 months. I have 2 that broke just after the warranty period. I'll never buy another AT&T product.

I have had these phones for a few years now. They are excellent phones but with one issue. I use them with Optimum Online (cable phone service).

The good news - solid build, good features, clear display, easy to use. Our package consisted of master phone and 'slave'; only one phone needs to be connected to the phone outlet. The other is connected wirelessly. Nice to hold in the hand. Reliability has been good.

Bad News - there is an intermitent cutting out in sound when using the phone. Its widely reported on the internet and is clearly a common problem. When it does happen the caller hears a beep on their side. Its a bit like the sound cut out you hear when a call comes in when you have call waiting. For me, it doesnt happen enough that it bothers me but you should be aware of it before buying these phones.

I see they are being sold on Amazon for $39.99. This is a steal, in my opinion and worth buying.

I have long had call-waiting as part of my service from the phone company and have used it on a variety of phones without any problem. Even phones that weren't designed for it allowed you to switch between calls with the "hang up" key. I got this phone and discovered (in a somewhat embarassing way) that if you're on one call and a second one comes in, you hear a beep and then you're suddenly on the second line, without you doing a thing. I got switched over mid-sentence so the person on the first line thought I had disappeared (though could see that we were still connected) and the second person heard me answer the phone with the second half of my sentence. One can imagine worse but this was bad enough. I tested it out several more times on both handsets, played with the "flash" button all to no avail. I called AT&T and they said they had never heard of such a thing. I got a replacement through Amazon and the exact same thing happened with the second set of phones. I still had my old phone on a third extension and still have no problems. I did all kinds of tests switching extensions and having my friend call from his cell phone and it was a consistent problem. And a BIG one. I returned the second set as well.

If you don't have call-waiting, the phone isn't too bad for the price but if you do, it makes for some really bad phone calls.

I LOVE OUR NEW PHONES AND THE PRICE YOU WON'T FIND ANYWHERE ELSE!

What you see is what you get. They work great! Fantastic price.
I highly recommend them. Only one phone outlet required and I have them in different rooms operating flawlessly.

Great Phones. I am very happy. Can walk all over the house with no problem with reception. Also happy since I only had to program the numbers in my phone book on the main phone and they were available on the second extension. Great Phones for the price.