Customer Reviews


23 Reviews
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41 of 42 people found the following review helpful:
4.0 out of 5 stars Good range, limited features
The phone has good range and clear sound. However, accessing some of the features like turning off the ringer and switching from tone to pulse operation is difficult. Also, although you can change the volume of the earpiece for calls, the ringer volume cannot be changed and is a bit on the louder side (you can change the type of ring it makes, though). It's decently...
Published on March 9, 2000

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17 of 17 people found the following review helpful:
2.0 out of 5 stars AT&T quality is getting worse
I just bought this phone a couple of weeks ago and so far I have not been too impressed. Twice now I have put the handset in the cradle for a recharge, the recharge light will come on and ten to twelve hours later I will find that it has not charged. There is an infernal hum that I cannot get rid of and people complain that I sound hollow or distant. The small size...
Published on July 10, 2000


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41 of 42 people found the following review helpful:
4.0 out of 5 stars Good range, limited features, March 9, 2000
By A Customer
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
The phone has good range and clear sound. However, accessing some of the features like turning off the ringer and switching from tone to pulse operation is difficult. Also, although you can change the volume of the earpiece for calls, the ringer volume cannot be changed and is a bit on the louder side (you can change the type of ring it makes, though). It's decently priced and has good range, and that's what really counts.
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17 of 17 people found the following review helpful:
2.0 out of 5 stars AT&T quality is getting worse, July 10, 2000
By A Customer
Amazon Verified Purchase(What's this?)
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
I just bought this phone a couple of weeks ago and so far I have not been too impressed. Twice now I have put the handset in the cradle for a recharge, the recharge light will come on and ten to twelve hours later I will find that it has not charged. There is an infernal hum that I cannot get rid of and people complain that I sound hollow or distant. The small size makes it uncomfortable to cradle so I got an AT&T headset to use with it and that was even worse. If you buy this save the original packaging so you can return it.
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14 of 14 people found the following review helpful:
1.0 out of 5 stars DOA, August 16, 2000
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This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
I've always owned AT&T cordless phones due to the high quality of the phones. I decided on this phone with the same thoughts of AT&T quality on my mind. Boy was I disapointed. The phone was DOA out of the box. I charged it up for the required 12 hours but when I went to make a call there was no dialtone. I plugged in another phone to make sure that the line was ok and it was, plugged the new phone back in and nothing. I tried serveral steps per the manual but with no luck. I returned the phone and bought another make/model.
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12 of 12 people found the following review helpful:
1.0 out of 5 stars The worst phone I have ever owned, November 5, 2000
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
This phone is a waste of shopping time, charging time, and shipping. The "voice quality" was horrible. The people on the other end had a metalic sound....while I sounded like I was talking through a tunnel. The phone would not hold a charge, and had a constant hum. ... Save yourself time, don't even think about buying this phone to begin with.
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15 of 16 people found the following review helpful:
4.0 out of 5 stars Good Phone, May 3, 2000
By A Customer
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
This phone is a great value. The clarity is superb and I have not run into any range problems. My only complaint is the dialing pad. The number buttons are on the small side and the display does not light up. But don't let those minor problems deter you from purchasing this phone -- IT IS A BARGIN.
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10 of 10 people found the following review helpful:
2.0 out of 5 stars Tinny, hisses., July 11, 2000
By A Customer
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
I was very disappointed with this phone. The sound is tinny and always has a lot of hissing. When I first speak there is a startling echo.

So far as the range goes, I live on a 4000 square foot lot, and there is noticable drop-off (the sound becomes choppy and incoherent) at the edges of my small property. I would have expected much greater range from DSS.

I returned the phone.

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8 of 8 people found the following review helpful:
1.0 out of 5 stars AT&T PHONES ARE LIKE THEIR PHONE SERVICE, November 12, 2000
By A Customer
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
AT&T CORDLESS PHONES ARE FOR THE MOST PART LIKE THEIR TRADITIONAL PHONE SERVICE, OVERPRICED AND HAVE NOTHING SPECIAL TO OFFER. IF YOU PURCHASE A CORDLESS PHONE, FOR HEAVEN SAKES GET ONE THAT IS AT LEAST A DIGITAL 900MHZ.(NOT ANALOG)PREFERRABLY GET A 900 MHZ.DSS(DIGITAL SPREAD SPECTRUM). THEY BOTH WILL OFFER SECURITY OVER A 900 MHZ.ANALOG(WHICH HAS NO SECURITY), AND THE DSS PHONE SHOULD PROVIDE EXTRODINARY RANGE AS WELL.STICK TO PANASONIC, OR MODEL 1711 DSS.VTECH. I CAN GET A RANGE OF OVER .25 MILE ON ALL 3 OF THE VTECH 1711'S THAT I OWN...
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11 of 12 people found the following review helpful:
4.0 out of 5 stars Good Price=Good Product, May 3, 2000
By A Customer
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
Very good product. Clear audio and great to use with the optional headset.Handsfree and mobility. Good range.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Simply an awful, awful product, December 1, 2000
This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
After a two months, the phone started dropping calls. Then the battery charger stopped working. After complaining to AT&T, they sent me a new one under the warranty. Guess what? It drops calls too. You're continually having to remove the battery from the handset and/or unplugging the base unit to "reset" the phone. I'm currently shopping for a new phone to replace this piece of garbage.
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7 of 7 people found the following review helpful:
1.0 out of 5 stars Low quality control, November 21, 2000
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This review is from: AT&T 9410 900 MHz Digital Spread Spectrum Cordless Phone (Graphite) (Office Product)
We bought this phone after a previous Lucent 900MHz digital phone died after about 2 years of good service. After about a month with this phone, it has lost charge on both batteries, there is signal interference (that we never experience with the previous digital phone), and the range is flaky. This is a bad phone. I'm really disappointed with AT&T and Lucent. I now understand why their stock prices have taken such a beating.
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