Customer Reviews

AT&T 9450 900 MHz Integrated Digital Spread Spectrum Cordless Phone

5 star:		(2)
4 star:		(4)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

We originally purchased a Sony 900 MHz but were disappointed with the sound quality. This phone sounds great. As mentioned in another review you do hear your own voice when talking but you get used to it in a couple of weeks. I called AT&T and they told me this is characteristic of the DSS phones.

The beeping sound made by the phone when dialing is very loud. There is a small hole on the side of the phone the sound comes through. If you place a finger over the hole when dialing it will mute the beep.

I called AT&T customer service to ask about the voice and beep issues. They first try to get you to listen to a recorded message that is limited to a few issues. I was able to speak to a live person but again their knowledge was limited to what they could read from the manual. When the person I was speaking to could not finally answer my questions she took my number and a trained technician called me the next day. It was wonderful having an intelligent person to deal with. I would buy the phone just for this level of customer service!

Finally, in the several weeks that we have owned the phone it was once "dead" when we tried to use it. We always keep it in the base so I cannot explain why this happened. I called AT&T and listened to a recorded message with a solution that solved the problem.

I highly recommend buying this phone.

Got this phone, and returned it within 2 days. I did not detect any of the echo that some users complain about with DSS phones, and the overall sound quality was pretty good. There was, however, a faint yet constant hiss. It had pretty good range, 100 paces into the parking lot outside our apartment, but gave no warning when it cut out.

The answering machine part sounded really really bad. Both the outgoing message and the incoming messages were so garbled that they were completely unintelligible. Completely worthless! I don't know if we simply got a faulty unit, but I didn't risk getting another faulty one and switched brands instead.

But the WORST thing about the phone was the beep! Both the beep when you press a number on the handset and the beep when you press the buttons of the answering machine. It was incredibly loud and grating, and although you can change the ringer volume you can't change the beep volume. Another reviewer suggested placing your finger over the little hole in the side where the beeper is, which made it about right -- perhaps a little judicious use of tape or gum would do the trick. But the base unit uses the speaker itself to beep, so there was not workaround for that. The beep alone was reason enough to return it.

This phone is wonderful. The clarity is superb. The answering system is easy to use and unlike another reviewer I found it very clear both making an announcement and playing back messages. The beep that some of the reviewers wrote about is not a big deal. It isn't that loud. I was torn before I bought the phone because of some of the reviews, but I have an AT&T analog phone and was very happy with it so I wanted to try another AT&T product. I gave it a try and am very happy I did. This is positively the best cordless phone I have ever had (and I've had plenty).

This is my first cordless or digital phone. It does not have a great number of "bells and whistles," but that is the way I wanted it. The sound quality is great, and so is the price. The "echo" one hears of one's own voice takes a little getting used to, but I understand that is a property of all cordless digital phones. The small $10 headset that goes with this phone works quite well, too.

This is a very good phone and I'm glad I bought it. I'm a consistent AT&T phone buyer for the reliability and features. I like the new stationary antenna - no more pulling the antenna out or forgetting to push it back in before returning the handset to the base unit. Very clear reception - I don't notice any of the echo others have mentioned. Nice compact handset with well laid out buttons - easy to use - like the mute button. Only two negatives: 1. beeping when dialing is too loud - can't cover beeper/ringer hole on side with tape or the handset ringer is muffled - so I just cover with finger. 2. messages left by callers a little muffled though not to the point where you can't understand them - AT&T/Lucent needs to work on this.

This phone has been very reliable. The only complaint I would have is that messages get cut off after 20 or so seconds, which is annoying. Otherwise, I think it's a great cordless phone.

We've had this phone about a year, and really like it. The phone and answering machine controls are straightforward, and the clarity has been fine. It takes a beating (dropped many times) and has held out very well. My only complaint is that, when wall-mounted, the phone is held on by a piece of plastic about the size of 1/4 a toothpick. This piece broke off after about two months of being on the wall, and the phone will only now stay on the unit if we use a fix patch made from tape and a paperclip.