AT&T DECT 6.0 Black/Silver Digital BlueTooth Cordless Answering System (TL92378)

by AT&T

Product Details

• Product Dimensions: 5.7 x 7 x 8.7 inches ; 3.4 pounds
• Shipping Weight: 4 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001S2PKOK
• Item model number: TL92378
• Average Customer Review: 3.9 out of 5 stars  See all reviews (31 customer reviews)
• Date first available at Amazon.com: September 14, 2004

Product Description

AT&T DECT 6.0 Digital BlueTooth Cordless Answering System

Customer Reviews

Most Helpful Customer Reviews

46 of 46 people found the following review helpful:

4.0 out of 5 stars Almost perfect..., May 30, 2009

By 

Barnaby Richards "Barn" (Boulder, CO) - See all my reviews
(REAL NAME)   

This review is from: AT&T DECT 6.0 Black/Silver Digital BlueTooth Cordless Answering System (TL92378) (Office Product)

I love this phone. It has perfectly clear sound and allows me to roam...out of my apartment and about 200 yards down the sidewalk and past our complex pool...no static at all until a VERY long distance when it starts to cut out the signal a bit.

The bluetooth feature sounds silly but it really is great...if someone calls my cell phone I can answer with any of the handsets in the house.

My only criticisms would be 2:

1) you can only pair one cell phone. I think other AT&T phones offer multiple pairing options

2) the menu system on the handset itself is a bit clunky and it makes it easy to accidentally delete a stored number

47 of 48 people found the following review helpful:

3.0 out of 5 stars Good phone, some great features but a few annoyance, compaired to V-Tech DS6222, November 8, 2009

By 

L. Hofmann (USA) - See all my reviews
(REAL NAME)   

This review is from: AT&T DECT 6.0 Black/Silver Digital BlueTooth Cordless Answering System (TL92378) (Office Product)

I bought both the AT&T TL92387(TL) phone system and a V-tech DS6222 (DL), but settled on the TL , mainly because of the Bluetooth feature. Please note - This does not mean that you can connect this phone to a bluetooth headset, but that you can pair it with a cell phone that has Bluetooth capabilities.

I bought the new cordless to replace an older AT&T E-580(E)that has served me well, but one of its handsets failed and I could not find economical repair or replacement. The V-tech and At&T phones have many similarities as they are both made by V-tech. The AT&T has certain advantages that were important to me, the biggest of which is the ability to pair with a cell phone (only one at a time). I make a lot of business calls from my office, which is located in my home, most of which from my cell phone. I tried using various headsets but wired versions are cumbersome and BT became uncomfortable in time, plus the batteries often run out before the workday is done. The TL gives me the ability to use the cell phone from various locations in the house without having to carry the cell around. This is also important as reception on my cell varies widely within the house. Now my cell remains in its charger, located in a good reception area and fully charged and ready to. It also make speaker phone calls better.

Since the BT pairing capability was the most important feature in making my selection I will review that feature first. I have a HTC/AT&T Tilt smartphone running WM6.1. Setting up the bluetooth (BT) connection was very easy. Reconnecting after a break in pairing was equally easy, just like pairing with a BT head set. The Tilt allows me to pair with multiple devise but not at the same time, so if I pair with the desk unit and then change to a headset I need to take a few steps when I get back in the office to switch back to the desk unit. The phone works well when paired with a mobile phone for basic calling and receiving calls, however the audio quality is just OK. I found it works best if the cell phone is left plugged in to a charger and placed between 12-18" from the phone base. In fairness taht may be as much an issue with the cell phone as the base unit. The biggest annoyance with BT is the quirky nature of the BT connection to a cell phone. There is a delay between the time you connect with the handset and when the party on the other end hears you. If you "answer" the phone in the same manor you would with he phone connected to a land line the party on the other end may not hear your greeting. I find I have to wait about 2 seconds after pressing the BT key before saying hello, which feels a bit strange but I am getting use to it. Similarly there is a delay between when you initiate a call and when you get a dial tone, much as with regular cell phone use. It just takes some time to get use to it.

Please note, that when using the TL paired to a cell phone you can not access may cell features, like the address book , voice command etc. The cell phone is basically a secondary connecting device. The features you have access to are the features on the cordless phone.

The TL allows you to set up separate ring tones for both BT and land line connections. This is very helpful in identifying what type of incoming call you are receiving. This is particularly important because the key you must push to answer BT is different from the one you have to push to answer the land line. Both keys are well marked and not located next to each other to minimize confusion. Again this take a little getting use to but works well once you acclimate.

Handset: The feel of both the TL and DS handsets is light but fairly solid. Based on "feel" alone I doubt that either will hold up under rigorous daily use as well as that of my older E860.

The lighted key pad is an important feature but is also found on most cordless phones today. The blue color back light is nice, and I prefer it to green or yellow as seen on other models.

Both phones have similar key pads. The keys sit virtually flush however you can easily feel the keys one from another. To dial you have to push down firmly, which feels a little awkward, particularly if dialing one handed. The key pad on the E580 was more comfortable to use one handed. Also, the TL and DS hand sets are smaller and sleeker than the E580, 40-50% smaller. While this perhaps looks sexier it moves the number pad further down near the bottom of the handset making one handed dialing more challenging. The BT dial/answer key is located at the bottom right side of the hand set making it a challenge to answer one handed.

In general the sound quality of this phone is a bit tinny and not as rich or clear as my old E. Those I have talked to on this phone, that were accustomed to talking to me on the E, noticed the difference and commented that the new phone does not sound quite as good.The sound was described as clear but thin and a but distant. On the other hand folks use to talking with me on my cell phone said the sound was improved when using the TL with BT connection.

Pphone feature layout and design is similar between the TL and the DS but there are several noticeable differences. The DS hand set can be stood on end, on a desk or table, but the TL has an angled bottom and won't stand up. It has to be laid down and this is an annoyance when using the speaker phone for hands free as the speaker is on the back so the sound bounces off the surface it is laying on distorting or muffling the sound. Also the DS has a data screen that is nearly twice as large making it easier to read. On the other had the charger base for the TL is much more substantial and supports the hand set much better. The DS handset was easily knocked from the charger base if the table or desk it sits on is bumped. Another advantage to the TL is easier and more intuitive access to the redial functions and certain other function keys.

The base for the TL has a smaller foot print and more up rite design the is easier to read without being on top of it. Answering features etc were basically the same in function. While I prefer the upright design of the TL it makes pushing buttons on the base more challenging as it wants to move under finger pressure. I think the base would be better if it was bottom weighted. I may try wall mounting to see if that solves this problem.

While I wish the TL had better sound quality, in this regard it is virtually identical to the DS. If you do not need the BT capability I think the DS may be a better value as you can get a 4 handset bundle for the same price as a 3 handset bundle of the TL. For me the BT capability was the deciding factor, and while that function is not bullet proof it beats having to talk directly on the cell phone when working at my desk.

It would be nice if there was a belt clip for carrying the hand set when not in use and if they can figure out how to make this phone also connectible to either wired or wireless head sets that would also be a plus. Most importantly I wish the audio was better and that the handsets used rechargeable AA or AAA batteries instead of the small, more expensive specialty batteries.

I hope this helps you in making your selection.

34 of 35 people found the following review helpful:

5.0 out of 5 stars YOU have to set it up RIGHT right from the start, May 3, 2009

By 

C. Hobbs "GuyAtTech" (The Grand Strand) - See all my reviews
(REAL NAME)   

This review is from: AT&T DECT 6.0 Black/Silver Digital BlueTooth Cordless Answering System (TL92378) (Office Product)

I read a lot of negative reviews on this model with only one extra handset. This is the exact same as that model except there is an extra handset for a total of three with this one. NOTE the problem with Searching for base occurs when the connection in the phones come loose. ALSO Plug in the base to the power cord and begin installing the batteries one at a time. This will register each phone in sequence. No problems with dropped calls but the bluetooth cellphone does have to be inside the house near the base. YOu might try to move the base away from routers and other electronics. But I tried leaving the cell phone in the car with bluetooth on and even 30 feet away from the base through one exterior wall I got static.
All in all it is great and works great if you install the batteries correctly and make sure you have the phone plug snapped in the base and the power cord connected to the base and the outlet before you start installing batteries!