AT&T CL81209 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets

by AT&T

Product Details

• Product Dimensions: 4.7 x 7.1 x 8.7 inches ; 8 ounces
• Shipping Weight: 3 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B001S2PKMC
• Item model number: CL81209
• Average Customer Review: 4.3 out of 5 stars  See all reviews (94 customer reviews)
• Amazon Best Sellers Rank:
  • #68 in Electronics > Office Electronics > Telephones & Accessories > Cordless Telephones
• Date first available at Amazon.com: September 14, 2004

Product Description

The AT&T CL81209 DECT 6.0 Cordless Phone - Silver/Black(2 Handsets) features AT&T DECT 6.0 Digital Dual Handset Cordless Telephone, Handset Speakerphone, Expandable up to 12 handsets through one phone jack,50 Name / Number Phonebook Directory and Large Lighted Display and Keypad on Handsets.

Customer Reviews

Most Helpful Customer Reviews

134 of 136 people found the following review helpful:

5.0 out of 5 stars Amazing Clarity - a perfect phone, August 26, 2009

By 

Will Knapp (Cape May, NJ) - See all my reviews

This review is from: AT&T CL81209 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)

We got this phone specifically because we needed an expandable system that didn't have an answering machine. Voice mail is included in our phone company bundle, so we were unwilling to pay the extra cost for an answering machine. This phone is very easy to work with, very intuitive both in terms of operation and menu access. The phone feel very solid, though we've only had it for two weeks now. But after trying V-Tech, GE and UNIDEN, this seems to be the most physically resilient of them all.

But the #1 feature of this phone - the clarity. With both 2.4 and 5.8 GHz phones, we had a lot of interference and a lot of static. With this phone, I can walk to any part of the house - even a few houses down, and still hear just as well as if I were talking on a wired phone.

I can recommend this system whole-heartedly - ignore the 3-star review of this product, as it specifically states the reason for the 3 stars is the lack of an answering system. As mentioned above, that's the very reason I bought this phone. AT&T makes another model WITH and answering system, so if that's what you need, get that one. But if, like me, you have no use for it, you will be very happy with this phone.

35 of 35 people found the following review helpful:

5.0 out of 5 stars Basic, Solid, Inexpensive, and just a Little Elegant, November 18, 2009

By 

Franz Metcalf (Los Angeles, CA United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: AT&T CL81209 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)

We've had the phone about a month, having chosen it after reading reviews here and on [...]. I'm pleased, as sound quality and range are vastly better than older phones. Haven't run out of battery yet, but we keep it in the cradle. Another plus: despite the large buttons, this thing actually looks pretty good in a room. One minus: the thin shape makes it extremely hard to cradle between your neck and shoulder; you really need to keep this in your hand, especially as there's no jack for a headset. But, hey, it's fifty bucks for two phones (maybe cheaper by the time you read this), and they they work. No complaining.

47 of 53 people found the following review helpful:

1.0 out of 5 stars Nice phone, poor service, March 12, 2010

By 

Jeffry G. Richgels "JRichgels" (La Crosse, WI) - See all my reviews
(REAL NAME)   

This review is from: AT&T CL81209 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)

After having the phone for less the 90 days, one of the two handsets quit working. There was not anything on the phone, not a battery indicator, not a time, not a date, and not a backlight. Receiving it for a Christmas present I did not have a receipt, but filled out the warranty online to ensure warranty service.

Calling AT&T to see about a replacement under warranty they proceeded to do some troubleshooting, steps I had already taken, and the result was the same nothing on the phone. When asked when a replacement was going to be sent out, they said that a receipt was needed. After explaining how I never received a receipt they said they would not be able to send out a replacement handset. They did have the registration of the product, but that was not going to cover the warranty.

In the past there have been issues with other products from other companies, missing game pieces, parts broken on an item, non-working products, stripped screws, etc., and each and every company immediately apologized and sent out a replacement. In every case the company did not even require the old one, which I would have been happy to send back.

When attempting to take it to the store where it was purchased, the store proceeded to inform me that AT&T is the worst company for returns. They said that AT&T is very particular when it comes to a receipt, and will not stand by their products.

In my opinion AT&T is not a company that cares about products, service, or its customers. It cares only about company policy.