- Unlimited local and nationwide calls, including, Canada, Puerto Rico and U.S. Virgin Islands; low monthly rate
- Caller ID, call waiting, 3-way calling
- 250-number phone directory, 9 speed dials
- Talking voicemail-to-email call forwarding; 60-day call log
- Competitive international rates, web-based directory assistance, reverse lookup
Technical Details
Product Details
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Product Description
Amazon.com Product Description
Amazon.com Product Description AT&T CallVantagesm Service from AT&T is a Voice over Internet Protocol (VoIP) telephone service that utilizes the latest in Internet technology to deliver features that are beyond the means of traditional phone companies. With VoIP, calls are transmitted over the Internet, allowing you to communicate nationwide for a single monthly fee. You pay additional charges only for international calls, which are billed at competitive prices. (AT&T CallVantage Service treats calls to Puerto Rico, the U.S. Virgin Islands, and Canada as domestic calls.) Plus, AT&T's Advanced Quality of Service (QoS) provides high voice quality.
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| AT&T CallVantage Service offers easy 1-2-3 hardware setup: 1. Plug phone cord and computer cable into adapter. 2. Plug adapter into broadband modem. 3. Log onto Personal Call Manager and open your account. |
AT&T CallVantage Service is easy to set up. To establish an account, just follow the instructions on the welcome letter, included in the box. Setting up the hardware is also very simple: just plug the telephone adapter into your existing phone and plug the other end into your cable or DSL modem. All DSL and cable modems with an Ethernet port and at least 90 Kbps upstream and downstream speed are supported, as well as both Windows computers and Macs.
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In addition to the standard features you expect from your traditional phone company, like caller ID, call waiting, three-way calling, and call forwarding, AT&T CallVantage Service provides a number of features made possible only by use of Internet Protocol technology. You can have voice mail forwarded to your e-mail inbox as an attachment, and then forward that attachment to relevant third parties. You can take your home area code with you when you travel, so your family or work can reach you without paying long-distance rates. And, with an elaborate variation of call forwarding known as "Locate Me," you can maintain a list of places you'll be visiting; when you're out, AT&T CallVantage Service will ring them in sequence (or all at once) until it finds you.
Accessible either by phone or the Internet, the Phone Feature Manager provides access to a phone directory that can store up to 250 numbers, to call logs (incoming and outgoing for the last 60 days), and to many of your other phone settings. A reverse lookup feature lets you access the name and address information of an incoming caller, while the add-to-Phone Book feature lets you move any number from your call log to your Phone Book with the touch of a single button. A display-and-dial feature lets you easily call any number displayed in either your call log or Phone Book, and you can set up to nine speed dial entries. Taken together, that's a lot for a phone service to do. With all the features that AT&T's CallVantage Service makes possible, you can simplify and organize your communications like never before.
What's in the Box
A telephone adapter for use with AT&T CallVantage Service, a 12-volt, 1-amp DC power adapter, a telephone line cord, an Ethernet cable, manuals, and service and promotional information
Terms and Conditions
Buying this item signifies your intention to sign up for AT&T CallVantage Service and to pay a monthly subscription fee. For details about how the Service works and for complete terms and conditions, visit www.att.com/amazon.
From the Manufacturer
AT&T CallVantagesm Service takes your home phone to an entirely new level—one that completely outperforms what traditional telephones can do and revolutionizes how you stay connected. To use the Service, all you need is a cable or DSL connection. (Subscription required.* Instructions included.)
When you receive the Telephone Adapter (TA), simply follow the accompanying instructions to sign up for AT&T CallVantage Service. Then, connect a corded or cordless phone to the TA, connect the TA to your cable or DSL modem, and you can immediately make unlimited local and long distance telephone calls—nationwide—over your high speed connection. You can also enjoy some of the lowest international per-minute rates from AT&T, which can save you up to 45% on international calls!**
AT&T CallVantage Service is a breakthrough service that lets you get more from your home phone than you ever imagined.
More Savings
Make unlimited local and long distance calls (including calls to Canada, Puerto Rico, and the U.S. Virgin Islands). Get great savings on international calls, too.
More Convenience
Manage your account and access all the great AT&T CallVantage Service features at your convenience, 24/7/365, anywhere—over the phone or online using a personal web page.
More Choices
Choose a new home phone number when you sign up and keep your number—for life! Also, you may be able to transfer your existing home number to AT&T CallVantage Service so you will never miss a call. You can even keep the same home phone number if you move.
More Quality
Advanced Quality of Service (QoS) technology provides high voice quality.
More Features
Your favorite standard features like Call Waiting, Caller ID***, and Call Forwarding are all included. Plus, you get powerful new features that are not available through regular phone service such as:
- Locate Me****. When you're not home, your calls find you. Your home phone will ring up to five different phones that you choose, one number at a time or all at once.
- Do Not Disturb. Schedule quiet time without missing urgent calls.
- Conference Calling*****. Hold conference calls with up to 10 people.
- Speed Dial. Just click your mouse to dial your most important numbers.
- Voicemail + eFeatures = Turn voicemail into talking email.
AT&T CallVantage Service is PC and MAC friendly. You'll need Internet Explorer 5.5 (for Windows), or Microsoft Internet Explorer 5.X or Apple Safari 1.0 (on Mac OS 9 or OS X) to access the AT&T CallVantage Service Web site.
* Monthly rate includes domestic, direct-dialed calls only. Service will not function during power outage. See Web site provided in AT&T CallVantage Telephone Adapter for important information about 911 dialing.
** Savings based on weighted average of calling to all countries, compared to the lead plan of AT&T as of 7/1/04. International calls are billed at additional per-minute rates and may have different feature capabilities. See Web site, www.att.com/amazon
*** Caller ID equipment required.
**** Available in the continental U.S. only.
***** Personal Conferencing is currently available free of charge, but may become a paid feature in the future.
Customer Reviews
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Most Helpful Customer Reviews
54 of 55 people found the following review helpful:
4.0 out of 5 stars
Working well now,
By
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
I ordered Callvantage service through the AT&T web site on a Monday and received the unit on Friday via FedEx. As part of my order I asked AT&T to port my current home phone number over to the Callvantage service. The port was completed 5 days after my adaptor was received. Once I received the adaptor I was able to activate the unit and service and make outgoing calls. You have to wait until your number is ported over before you can receive calls, until then you will receive your calls on your existing providers network. This whole process was very smooth.
Once I had the service up and running we noticed that there were some issues with the voice quality. Incoming voice was clear but our outgoing voice was dropping off from time to time and made having a conversation difficult. I called AT&T and they did some testing of my cable line and said everything looked ok. They suggested that it might be my cordless phone. I changed phones but still no luck. I ended up calling my cable provider and they came out and found two issues with my internet setup on their end which would cause dropped packets and lead to voice quality problems. Once they fixed this up we have had very good call quality from our AT&T service. The lesson learned is that you have to deal with two providers and as usual both providers at first blammed the other provider for the issue. On the positive side, I love being able to call long distance anytime of the day and not worry about charges or cellular minutes etc. AT&T has some nice features which I'm sure will get better over time. I like the call log and phone book feature as well as the locate me feature where you can have the service ring up to 5 phones to locate you if you are not home. Comes in handy if you need to be out of the house and are waiting for a call. All in all I'm pretty happy with the service now that my issues are worked out. If there is one thing that will cause voip to not take off right away, it is the fact that there are more points of failure in having voip then with regular phone service. Your internet can go out, the voip gateway can lockup, your power can go out (unless you have a battery backup for the equipment). These are things that most people are not use to worrying about in regards to phone service. Also, since the unit only comes into one location, you have to have your home wiring adjusted for it to reach all your extensions or buy an expandable cordless system. This is an extra cost and extra effort that many people might not want to bother with. If you are technically inclined then these issues might not be a big deal but if you are someone who struggles with PC's and internet basics then pass on voip until it becomes more standard and tested.
37 of 38 people found the following review helpful:
5.0 out of 5 stars
AMAZING SERVICE, A MUST-HAVE,
By Godfrey Higgins (USA) - See all my reviews
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
If you have a reliable high-speed internet connection, this is a must-have service. I've had this for just over two months and have been told several times from people on the other end of the call that the audio quality is clearer than any landline connection. Unlimited calling paired with every imaginable feature makes this a must-have service. The "Locate Me" feature allows you to give out one phone number which will ring up to 5 - yes FIVE - different numbers at once -- for example, your home phone, cellphone, office phone, parent's house, whatever - all at once, and you can accept the call at any one of them by just saying "hello" and then pressing 1 on the phone when the automated voice says "AT&T..." Aside from all the advanced features and so forth, the service is INDESTINGUISHABLE from a regular phone line. You plug in your regular phone, just to the VoIP adapter instead of the regular jack in the wall. The adapter provides a dial tone which sounds exactly like the one provided by your local phone central office. All calling and receiving of calls works EXACTLY like any landline phone, so if you don't tell anyone the phone is actually using a VoIP service, they wouldn't know the difference. Overall you can't beat this deal. There's very little in the way of competition so far, the only notable exception being Vonage who may have slightly lower prices but when you use their service, people KNOW you're on an internet phone. When you use CallVantage, on the other hand, your call is routed via the net directly to a nearby AT&T Central Office that immediately patches you in to the Public Switched Telephone Network. The difference is night and day. One caveat: the current first generation phone adapter being used by AT&T for CallVantage MUST sit immediately behind your cable or DSL modem and NOT behind any router or other device. This would not be a problem in and of itself, except that if you have a home computer network (LAN) you will not be able to forward more than five (5) ports for applications that need that done. Yes 5 ports total -- not ranges of ports, but 5 ports period. So if you run a P2P app, maybe a server or two, you'll be out of luck. For most people this shouldn't be a problem but be warned. AT&T is planning to have alternative adapters available by the end of September 2004 which supposedly will resolve this issue.
11 of 11 people found the following review helpful:
5.0 out of 5 stars
AT&T CallVantage VoIP service rates excellent!,
By
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
Recently signed up with AT&T CallVantage over cable broadband. The sign up was easy and AT&T handled the porting of my existing telephone number with a high degree of professionalism. Email updates were provided to me throughout the process, which really only took about 1 week rather than the expected 2 weeks.
After signing up, AT&T checked to see that they could port my existing telephone number. That same day, I received an email stating that my telephone number could be transferred and an expected date for completion. At this point, AT&T fedexed the TA to me. On the day that the fedex was supposed to arrive, a customer service agent called me to let me know that it was on the truck for delivery and gave me some brief instructions as to what to do. I followed the simple and clear instructions given by the agent and included in the quick start guide that came along with the TA. The installation was very easy. I hit only one minor snag during the process: the TA didn't activate properly online. So, I called the customer support number that was given on the webpage in case this occurred and they got me up and running within a couple of minutes. The customer support person was engaging, intelligent, and professional. As it turned out, I just needed to try the online activation again. SIMPLE! Once I was up and running, I made some phone calls to ask people about the sound quality. To my ear, I could not discern any difference whatsoever in the sound quality between CallVantage and the regular phone system. It is crystal clear with no degradation or latency. The friends on the other end indicated the same, that they could not tell any difference whatsoever. So, excellent voice quality, ease of use/installation, combined with the unlimited local/long distance and all the extra features like voicemail to email and conference calling, do not disturb, and locate me. . . makes me a happy camper. I highly recommend AT&T CallVantage.
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